---
title: "Radiology DrDoctor Patient Information Portal"
ocid: "ocds-b5fd17-6a2161a9-9fe8-4b50-bf49-0ef6637456e8"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-6a2161a9-9fe8-4b50-bf49-0ef6637456e8"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-6a2161a9-9fe8-4b50-bf49-0ef6637456e8.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-6a2161a9-9fe8-4b50-bf49-0ef6637456e8.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "THE NEWCASTLE UPON TYNE HOSPITALS NHS FOUNDATION TRUST"
published: "2024-12-23"
---

# Radiology DrDoctor Patient Information Portal

Buyer: THE NEWCASTLE UPON TYNE HOSPITALS NHS FOUNDATION TRUST  
Current stage: Award  
OCID: ocds-b5fd17-6a2161a9-9fe8-4b50-bf49-0ef6637456e8

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-6a2161a9-9fe8-4b50-bf49-0ef6637456e8)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-6a2161a9-9fe8-4b50-bf49-0ef6637456e8.json)

## Summary

The Newcastle upon Tyne Hospitals NHS Foundation Trust has completed the procurement process for the "Radiology DrDoctor Patient Information Portal" under the industry category of radiography devices (CPV 33111600). This procurement, valued at £148,073.33, utilised a selective procurement method through a call-off from a framework agreement. The tender period concluded on 20th December 2024, with the contract set to commence on 31st December 2024 and end on 30th December 2027. The location for delivery is specified as North East, United Kingdom with postal code NE1 4LP. Key contacts for this process include Helen Potts from the Trust, and the awarded supplier is ICNH Ltd (trading as DrDoctor), an SME based in Maidenhead Road, SL4 5EY.

This procurement offers significant opportunities for businesses specialising in patient communication and engagement solutions, particularly those able to deliver advanced radiography device systems. The three-year contract, plus the potential two additional twelve-month extensions, provides ample scope for business growth and a sustained partnership with a prominent healthcare organisation. Businesses with capabilities in digital health solutions and patient engagement platforms would find themselves well-suited to compete for similar future tenders in this sector.

## Notice

Radiology DrDoctor Patient Information Portal. SBS10175 - Patient/Citizen Communication & Engagement Solutions Additional information: option of 2 x 12 month extension periods

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/f58e46af-0bb2-40b0-b6e8-555d6a3c2d42 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Not specified |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 23 Dec 2024 |
| Submission deadline | 20 Dec 2024 |
| Future notice date | Not specified |
| Award date | 23 Dec 2024 |
| Contract period | 31 Dec 2024 - 30 Dec 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £148,073 |
| Lots value | Not specified |
| Awards value | £148,073 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | THE NEWCASTLE UPON TYNE HOSPITALS NHS FOUNDATION TRUST |
| Locality | NEWCASTLE UPON TYNE |
| Post town | Newcastle upon Tyne |
| Postcode | NE3 3HD |
| Country | England |
| ITL 1 | TLC North East (England) |
| ITL 2 | TLC4 Northumberland, Durham and Tyne & Wear |
| ITL 3 | TLC43 Tyneside |
| Local authority | Newcastle upon Tyne |
| Electoral ward | Fawdon & West Gosforth |
| Westminster constituency | Newcastle upon Tyne North |
| Delivery location | TLC North East (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | ICNH LTD (T/A DRDOCTOR |

## CPV Codes

### Divisions

- 33 - Medical equipments, pharmaceuticals and personal care products

### Codes

- 33111600 - Radiography devices

## Release History

- 23 Dec 2024 at 12:14 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/f58e46af-0bb2-40b0-b6e8-555d6a3c2d42

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/f58e46af-0bb2-40b0-b6e8-555d6a3c2d42
  23rd December 2024 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-6a2161a9-9fe8-4b50-bf49-0ef6637456e8. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-6a2161a9-9fe8-4b50-bf49-0ef6637456e8.json.