---
title: "Design & Installation for the Customer experience (Catering and Social Spaces)"
ocid: "ocds-b5fd17-6a30b859-0b3e-46e8-91ce-2332799914e9"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-6a30b859-0b3e-46e8-91ce-2332799914e9"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-6a30b859-0b3e-46e8-91ce-2332799914e9.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-6a30b859-0b3e-46e8-91ce-2332799914e9.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "THE UNIVERSITY CATERERS ORGANISATION LTD (TUCO LTD)"
published: "2023-01-11"
---

# Design & Installation for the Customer experience (Catering and Social Spaces)

Buyer: THE UNIVERSITY CATERERS ORGANISATION LTD (TUCO LTD)  
Current stage: Award  
OCID: ocds-b5fd17-6a30b859-0b3e-46e8-91ce-2332799914e9

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## Summary

The University Caterers Organisation Ltd (TUCO Ltd) recently awarded a contract for the design and installation of customer experience solutions in catering and social spaces. The procurement method used was a selective process with a total contract value of £15,000,000 GBP. The contract period is from September 2, 2022, to August 31, 2026. The procurement stage was completed on September 1, 2022, and the award was published on January 11, 2023.

This tender offers opportunities for businesses specialising in customer experience design, kitchen and counter design, manufacture, and installation. SMEs with expertise in innovative design solutions and large-scale suppliers capable of meeting the requirements are well-suited to compete for this contract. The buying organisation, TUCO Ltd, based in Manchester, UK, sought suppliers with the ability to reflect specific values such as sustainability and cater to diverse customer bases in various areas.

## Notice

Lot 1 - Customer experience design TUCO are looking for customer experience designers. It is envisaged that awarded suppliers will have specialist experience in designing catering and interactive social spaces. Suppliers will also be expected to consider such things as menu design, staff uniform, crockery etc. seeking innovative design solutions There may be a requirement to reflect specific values such as sustainability, or to match the 'theme' of the building. Consideration should be made of the intended customer base the TUCO member is addressing for each specific area. Lot 2 - Kitchen and Counter Design, Manufacture and Installation TUCO envisage suitable suppliers will be able to provide their own in-house specialist design layout for these areas, in-house or sub-contracted fabrication and the ability to supply and install specified equipment or install client supplied equipment

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/2fcbdd4e-da27-4202-bed9-974a4a5c35fd |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Works |
| Procurement method | Selective |
| Procurement method details | Restricted procedure |
| Tender suitability | SME |
| Awardee scale | Large, SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 11 Jan 2023 |
| Submission deadline | 31 Aug 2022 |
| Future notice date | Not specified |
| Award date | 31 Aug 2022 |
| Contract period | 1 Sep 2022 - 31 Aug 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £15,000,000 |
| Lots value | Not specified |
| Awards value | £15,000,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | THE UNIVERSITY CATERERS ORGANISATION LTD (TUCO LTD) |
| Locality | MANCHESTER |
| Post town | Manchester |
| Postcode | M2 7LE |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD3 Greater Manchester |
| ITL 3 | TLD33 Manchester |
| Local authority | Manchester |
| Electoral ward | Deansgate |
| Westminster constituency | Manchester Central |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 10 |
| Supplier names | 442 DESIGN; ABM CATERING FOR LEISURE; AIREDALE CATERING EQUIPMENT; DENBY CATERING EQUIPMENT; INTERNATIONAL FOOD SERVICE EQUIPMENT; PROMART MANUFACTURING; PSV DESIGN; RESTAURANT DESIGN ASSOCIATES LTD (RDA; SDI DISPLAYS LTD (WEARESDI; SPACE CATERING (UK |

## CPV Codes

### Divisions

- 45 - Construction work

### Codes

- 45212500 - Kitchen or restaurant conversion

## Release History

- 11 Jan 2023 at 14:45 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/2fcbdd4e-da27-4202-bed9-974a4a5c35fd

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/2fcbdd4e-da27-4202-bed9-974a4a5c35fd
  11th January 2023 - Awarded contract notice on Contracts Finder
- https://www.delta-esourcing.com/delta/respondToList.html?noticeId=749247453
  Please follow this link to view the notice.

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-6a30b859-0b3e-46e8-91ce-2332799914e9. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-6a30b859-0b3e-46e8-91ce-2332799914e9.json.