---
title: "Civil Enforcement Services - AWARD"
ocid: "ocds-b5fd17-6a39b6ca-e26b-48e8-a38f-123dcfd4f0f5"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-6a39b6ca-e26b-48e8-a38f-123dcfd4f0f5"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-6a39b6ca-e26b-48e8-a38f-123dcfd4f0f5.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-6a39b6ca-e26b-48e8-a38f-123dcfd4f0f5.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "READING BOROUGH COUNCIL"
published: "2023-08-24"
---

# Civil Enforcement Services - AWARD

Buyer: READING BOROUGH COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-6a39b6ca-e26b-48e8-a38f-123dcfd4f0f5

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## Summary

The Reading Borough Council (RBC) has awarded a contract for Civil Enforcement Services to two suppliers. The contract, valued at £20,500,000, commenced on 1st August 2023 and runs until 31st October 2027. The procurement involved three lots offering different services related to parking enforcement, with a minimum value of £8,000,000. The deadline for tender submissions was 2nd May 2023.

This tender presents business growth opportunities for companies providing parking enforcement services, collection agency services, installation services of parking meter equipment, software package and information systems, document management software, vehicle towing-away services, and printing services. Small and medium-sized enterprises (SMEs) are considered suitable for participation. Interested businesses should note the contract start date of 1st November 2023 for service delivery under this public procurement process.

## Notice

Reading Borough Council (RBC) is inviting tenders for the provision of its Civil Enforcement Services. The tender is split over the following Lots: o Lot 1 - Civil Enforcement Services - the provision of a full on-street and off-street parking civil enforcement activities to include: o The provision of an appropriate solution, including staffing and associated equipment, to deliver civil enforcement services for all of RBC's on-street and off-street parking enforcement activities, across Reading Borough. o The management and operation of the Penalty Charge Notice software, provided by the IT Services Supplier, for use on handheld devices, or other such items, provided by RBC and any third-party Suppliers. o Provision of a cash collection service from the P&D machines. o Maintenance of RBC's current Pay & Display machines, including managing the supply and installation of new P&D machines. o At RBC's discretion, undertaking the administration of the processing of PCNs and some permit management activities. o At RBC's discretion, the undertaking of additional services including but not limited to the provision and operation of ANPR based enforcement activities and the clamping or removal of vehicles parked in contravention. o Lot 2 - Civil Parking Enforcement PCN and Permit Software and Associated Hardware - the provision of a parking management back-office IT System and suitable hardware to support the parking management service to include: o The supply and maintenance of a suitable cloud-based software service for RBC's PCN and parking permit activities. o The supply of the hand-held devices, supporting software and associated maintenance for these devices, software, and any other relevant hardware used by RBC's internal and external staff in the delivery of the parking service. The hand-held devices and any other physical assets will be the property of RBC. o The supply of additional services, at RBC's discretion, to include the administration of processing PCNs and services relating to permit management activities. o Lot 3 - Combined Bid (Lot 1 and Lot 2) - the provision of both Lot 1 and Lot 2 services by either a single organisation, or by two organisations as part of a joint bid or consortium, where a combined bid allows for the provision of additional value and benefit to RBC. Bidders can submit bids for Lot 1 and/or Lot 2. RBC reserves the right to award using either Lot 1 and Lot 2 or using Lot 3. Regardless of the Lot(s) awarded, RBC intends to award two contracts, one for Lot 1 services and one for Lot 2 services. Any bids attempting to bid for Lot 3 on a lead contractor/sub-contractor basis will not be accepted. Contracts will commence on 1st August 2023 in order for service delivery to commence on 1st November 2023, for an initial term for both contrac...

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/affcedae-05c9-4d2f-9a9a-bc5c699a261c |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME |
| Awardee scale | Not specified |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 24 Aug 2023 |
| Submission deadline | 2 May 2023 |
| Future notice date | Not specified |
| Award date | 7 Aug 2023 |
| Contract period | 31 Jul 2023 - 31 Oct 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £20,500,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | READING BOROUGH COUNCIL |
| Locality | BERKSHIRE |
| Post town | Reading |
| Postcode | RG1 2LU |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ1 Berkshire, Buckinghamshire and Oxfordshire |
| ITL 3 | TLJ16 Berkshire West |
| Local authority | Reading |
| Electoral ward | Abbey |
| Westminster constituency | Reading Central |
| Delivery location | TLJ South East (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 2 |
| Supplier names | CONDUENT PUBLIC SECTOR; UNITY FIVE |

## CPV Codes

### Divisions

- 32 - Radio, television, communication, telecommunication and related equipment
- 48 - Software package and information systems
- 50 - Repair and maintenance services
- 51 - Installation services (except software)
- 63 - Supporting and auxiliary transport services; travel agencies services
- 75 - Administration, defence and social security services
- 79 - Business services: law, marketing, consulting, recruitment, printing and security
- 98 - Other community, social and personal services

### Codes

- 32250000 - Mobile telephones
- 32500000 - Telecommunications equipment and supplies
- 48000000 - Software package and information systems
- 48300000 - Document creation, drawing, imaging, scheduling and productivity software package
- 48311000 - Document management software package
- 50118110 - Vehicle towing-away services
- 51214000 - Installation services of parking meter equipment
- 63712400 - Parking services
- 75112000 - Administrative services for business operations
- 75242100 - Public-order services
- 79800000 - Printing and related services
- 79940000 - Collection agency services
- 98351110 - Parking enforcement services

## Release History

- 24 Aug 2023 at 14:31 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/affcedae-05c9-4d2f-9a9a-bc5c699a261c

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/affcedae-05c9-4d2f-9a9a-bc5c699a261c
  24th August 2023 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-6a39b6ca-e26b-48e8-a38f-123dcfd4f0f5. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-6a39b6ca-e26b-48e8-a38f-123dcfd4f0f5.json.