---
title: "The Provision of Off-Site Transcription, Typing and Equipment Maintenance Services"
ocid: "ocds-b5fd17-6a4e2e91-8c67-4979-9ce2-9bcb9f22b0cc"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-6a4e2e91-8c67-4979-9ce2-9bcb9f22b0cc"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-6a4e2e91-8c67-4979-9ce2-9bcb9f22b0cc.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-6a4e2e91-8c67-4979-9ce2-9bcb9f22b0cc.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "CROWN COMMERCIAL SERVICE"
published: "2018-01-29"
---

# The Provision of Off-Site Transcription, Typing and Equipment Maintenance Services

Buyer: CROWN COMMERCIAL SERVICE  
Current stage: Award  
OCID: ocds-b5fd17-6a4e2e91-8c67-4979-9ce2-9bcb9f22b0cc

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## Summary

The Department for Work and Pensions (DWP), represented by the Crown Commercial Service, has successfully completed a procurement process for "The Provision of Off-Site Transcription, Typing and Equipment Maintenance Services." This contract, valued at £23.6 million, will span an initial term of 48 months, commencing on 1st June 2018 and concluding on 31st May 2022, with a possible 12-month extension subject to the authority's discretion. The procurement was conducted through an open procedure, which received five responses, including one tender from a micro, small, or medium enterprise (SME). The deadline for the tender submission was set for 24th April 2017.

This successful contract affords significant opportunities for businesses, particularly those involved in transcription, typing, maintenance services, and office support services, to explore potential partnerships and subcontracting roles. SMEs that specialise in innovative transcription technologies or offer comprehensive office-support solutions would be particularly well-suited to compete in future tender opportunities within this sphere. Businesses seeking to expand their footprint in these service areas should closely monitor similar contracts and engage proactively with the contracting authority.

## Notice

The Department for Work and Pensions (DWP) (referred to hereafter as the Contracting Authority) has established a Contract with a single Contractor for The Provision of Off-Site Transcription, Typing and Equipment Maintenance Services. The Contract is for an initial period of forty eight (48) months, with a single option to extend for up to a twelve (12) month period by providing the Supplier with no less than three (3) months notice. Any extension will be exercised at the sole discretion of the Contracting Authority. Additional information: The following information has been captured in accordance with Regulation 50 of the Public Contract Regulations 2015: The authority received a total of Five (5) tenders in response to this Procurement and all tenders were received electronically via the Authority's e-Sourcing Suite. The Authority received one (1) tender from economic operators which are micro, small and medium enterprises (SME's). The Authority did not receive tenders from non-EU States. This Contract will commence from the 1st June 2018 for an initial period of forty eight (48) months and shall conclude at midnight on 31st May 2022.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/6abcd3e0-e228-490b-bde5-6e8efcaaa645 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure (above threshold) |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 29 Jan 2018 |
| Submission deadline | 24 Apr 2017 |
| Future notice date | Not specified |
| Award date | 10 Nov 2017 |
| Contract period | 31 May 2018 - 31 May 2022 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £23,600,000 |
| Lots value | Not specified |
| Awards value | £23,600,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | CROWN COMMERCIAL SERVICE |
| Locality | LEEDS |
| Post town | Leeds |
| Postcode | LS2 7UA |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE4 West Yorkshire |
| ITL 3 | TLE42 Leeds |
| Local authority | Leeds |
| Electoral ward | Little London & Woodhouse |
| Westminster constituency | Leeds Central and Headingley |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | ENGIE SERVICES |

## CPV Codes

### Divisions

- 32 - Radio, television, communication, telecommunication and related equipment
- 50 - Repair and maintenance services
- 75 - Administration, defence and social security services
- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 32353000 - Sound recordings
- 50342000 - Repair and maintenance services of audio equipment
- 75230000 - Justice services
- 79500000 - Office-support services
- 79821100 - Proofreading services

## Release History

- 29 Jan 2018 at 14:20 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/6abcd3e0-e228-490b-bde5-6e8efcaaa645
- 2 Jan 2018 at 09:36 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/6abcd3e0-e228-490b-bde5-6e8efcaaa645

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/6abcd3e0-e228-490b-bde5-6e8efcaaa645
  29th January 2018 - Awarded contract notice on Contracts Finder
- http://ted.europa.eu/udl?uri=TED:NOTICE:100530-2017:TEXT:EN:HTML
  RM3818
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/cad23281-7e02-466c-b01d-e7ef9d9dc283
  Redacted Framework

## Notice URLs

- https://www.gov.uk/government/organisations/department-for-work-pensions

## Provenance

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