---
title: "Firmstep Specialist Consultancy Support"
ocid: "ocds-b5fd17-6a671ed7-22f4-4cfc-8047-5feb4e8584af"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-6a671ed7-22f4-4cfc-8047-5feb4e8584af"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-6a671ed7-22f4-4cfc-8047-5feb4e8584af.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-6a671ed7-22f4-4cfc-8047-5feb4e8584af.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "WATFORD BOROUGH COUNCIL"
published: "2020-05-28"
---

# Firmstep Specialist Consultancy Support

Buyer: WATFORD BOROUGH COUNCIL  
Current stage: Tender  
OCID: ocds-b5fd17-6a671ed7-22f4-4cfc-8047-5feb4e8584af

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-6a671ed7-22f4-4cfc-8047-5feb4e8584af)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-6a671ed7-22f4-4cfc-8047-5feb4e8584af.json)

## Summary

Watford Borough Council is seeking specialist consultancy support for their Firmstep CRM platform, titled "Firmstep Specialist Consultancy Support". This procurement falls under the software consultancy services category and is being conducted through an open procedure. The tender was published on 28th May 2020, with a deadline for submissions set for 29th June 2020. The related contract will commence on 29th July 2020 and is anticipated to run until 28th July 2025, located in the East of England, United Kingdom.

This tender presents an excellent opportunity for consultancy firms that specialise in software solutions, particularly those with expertise in CRM platforms. Businesses that can provide technical support, development, and maintenance services for software systems will be well-positioned to compete for this contract. This engagement may foster growth for firms looking to expand their operations within the public sector, especially those aiming to establish longer-term relationships with local government entities.

## Notice

Watford Borough Council (WBC) is looking to engage specialist Firmstep expertise to support the ongoing maintenance, development and disaster recovery of services hosted on the council's Firmstep CRM platform on a call off basis.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/032f59a0-0063-4a9d-a108-e026608d9edf |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 28 May 2020 |
| Submission deadline | 29 Jun 2020 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 28 Jul 2020 - 28 Jul 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | WATFORD BOROUGH COUNCIL |
| Locality | WATFORD |
| Post town | Watford |
| Postcode | WD17 3EX |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH2 Bedfordshire and Hertfordshire |
| ITL 3 | TLH27 South West Hertfordshire |
| Local authority | Watford |
| Electoral ward | Park |
| Westminster constituency | Watford |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72266000 - Software consultancy services

## Release History

- 28 May 2020 at 10:00 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/032f59a0-0063-4a9d-a108-e026608d9edf

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/032f59a0-0063-4a9d-a108-e026608d9edf
  28th May 2020 - Opportunity notice on Contracts Finder
- https://www.delta-esourcing.com/tenders/UK-UK-Watford:-Software-consultancy-services./RPQGUB62K7
  Please follow this link to view the notice.

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-6a671ed7-22f4-4cfc-8047-5feb4e8584af. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-6a671ed7-22f4-4cfc-8047-5feb4e8584af.json.