---
title: "CA10937 - Provision of Customer Service Team"
ocid: "ocds-b5fd17-6a7389fc-680b-4688-9405-1329b04f750b"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-6a7389fc-680b-4688-9405-1329b04f750b"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-6a7389fc-680b-4688-9405-1329b04f750b.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-6a7389fc-680b-4688-9405-1329b04f750b.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "THE PRINCE'S TRUST"
published: "2022-09-12"
---

# CA10937 - Provision of Customer Service Team

Buyer: THE PRINCE'S TRUST  
Current stage: Tender  
OCID: ocds-b5fd17-6a7389fc-680b-4688-9405-1329b04f750b

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-6a7389fc-680b-4688-9405-1329b04f750b)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-6a7389fc-680b-4688-9405-1329b04f750b.json)

## Summary

The Prince's Trust has issued a tender titled "CA10937 - Provision of Customer Service Team" in the services category. The procurement method is an open procedure, with a tender period ending on 20th September 2022 and a contract period starting on 1st February 2023. The total contract value is £2,800,000. The procurement offers opportunities for small and medium enterprises and is located in London, with the key contact being Graham Proudfoot at The Prince's Trust.

This tender for the provision of customer service presents an opportunity for businesses in the call centre industry to compete. Suitable businesses should prepare to participate in the open procurement procedure, adhering to the set deadlines. As an active tender, this process by The Prince's Trust is geared towards fostering business growth through fair competition and service provision excellence, attracting potential suppliers across various regions including the United Kingdom and Europe.

## Notice

See ITT To access this competition: Registered: Login to https://suppliers.multiquote.com and view the opportunity CA10937. Not registered: Visit https://suppliers.multiquote.com then register and quote CA10937 as the reason for registration. Any queries please contact MultiQuote on 0151 482 9230.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/bae4a09a-27dc-419b-94af-b7d1a47ba37d |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 12 Sep 2022 |
| Submission deadline | 20 Sep 2022 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 1 Feb 2023 - 1 Feb 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £2,800,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | THE PRINCE'S TRUST |
| Locality | LONDON |
| Post town | Central London |
| Postcode | EC2M 7LS |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | City of London |
| Electoral ward | Bishopsgate |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79512000 - Call centre

## Release History

- 12 Sep 2022 at 08:49 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/bae4a09a-27dc-419b-94af-b7d1a47ba37d
- 7 Sep 2022 at 15:03 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/bae4a09a-27dc-419b-94af-b7d1a47ba37d
- 8 Aug 2022 at 06:36 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/bae4a09a-27dc-419b-94af-b7d1a47ba37d

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/bae4a09a-27dc-419b-94af-b7d1a47ba37d
  12th September 2022 - Opportunity notice on Contracts Finder

## Notice URLs

- https://suppliers.multiquote.com

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-6a7389fc-680b-4688-9405-1329b04f750b. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-6a7389fc-680b-4688-9405-1329b04f750b.json.