--- title: "Local Healthwatch Staffordshire Service" ocid: "ocds-b5fd17-6a7ed85e-8932-476e-923b-87f301174116" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-6a7ed85e-8932-476e-923b-87f301174116" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-6a7ed85e-8932-476e-923b-87f301174116.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-6a7ed85e-8932-476e-923b-87f301174116.json" source: "Contracts Finder" current_stage: "Tender" buyer: "STAFFORDSHIRE COUNTY COUNCIL" published: "2017-11-27" --- # Local Healthwatch Staffordshire Service Buyer: STAFFORDSHIRE COUNTY COUNCIL Current stage: Tender OCID: ocds-b5fd17-6a7ed85e-8932-476e-923b-87f301174116 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-6a7ed85e-8932-476e-923b-87f301174116) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-6a7ed85e-8932-476e-923b-87f301174116.json) ## Summary The Staffordshire County Council is currently seeking bids for the "Local Healthwatch Staffordshire Service." This initiative falls within the health and social work services sector and is intended to enhance community engagement and representation in health and care decision-making processes. The procurement stage is currently in the tender phase, with a deadline for submissions set for 5 January 2018. The total contract value is £840,000, and the contracted service is scheduled to commence on 1 April 2018 and conclude on 31 March 2021. The location for service delivery is the West Midlands, United Kingdom, and the procurement method is an open procedure, which allows for unrestricted participation from interested parties. This tender represents a significant opportunity for businesses, particularly small and medium-sized enterprises (SMEs), as well as voluntary and community sector organisations (VCSEs), to contribute to improving health and social care services within Staffordshire. Companies that excel in community engagement, advocacy, and public health initiatives would be particularly well-suited to compete for this contract. By participating, businesses can not only expand their market reach but also play a pivotal role in shaping health outcomes in the region, aligning with the council's commitment to empower residents and ensure their voices are heard in decision-making processes. ## Notice The public sector is changing, and it is clear that local authorities must work in a different way with their residents if they are to sustainably help citizens to stay healthy, happy and independent for longer. Our communities therefore have the biggest stake in what's available to help them in their area and therefore need to be at the heart of developing solutions that everyone in the community can buy into, including the most vulnerable people. A key part of our approach to empowering our residents is Healthwatch Staffordshire. Since its establishment in April 2013, Healthwatch Staffordshire has been an independent consumer champion for health and social care services in Staffordshire, engaging with residents and influencing commissioning, with the aim of improving the overall quality of health and social care provision. Looking ahead, we want to commission a provider to work with us in delivering a new approach to the Healthwatch Staffordshire service. The new model is aimed at providing residents with a voice and a way of influencing health and care services in a more efficient and effective way. The service will comply with the Health and Social Act 2012 that set out duties for all local authorities with social service responsibility to commission and establish a Local Healthwatch for its area. The service will support and shape the Staffordshire Sustainability and Transformation Programme (STP), the Health and Wellbeing Board, Scrutiny and wider health and care commissioning priorities by ensuring plans reflect the patient and user voice. In doing this their role is to work with partners to improve the overall quality of health and care outcomes across Staffordshire. Specifically, the new model will feature: * A commissioned provider deliver core priority Healthwatch functions of community engagement and representation, as well as influencing commissioners and decision makers to improve services. * Preparation of a focussed delivery plan that sets out its priorities in conjunction with the Council. This will be informed by both public and Council and STP strategic priorities. * Strong engagement across the system, with partners regularly and positively engaged and the views and experiences of patients, users, the public and professionals being represented and used to influence the quality of services across health and care. * Healthwatch Staffordshire to take a system leadership role for Information, Advice and Guidance. This role will bring together and influence different information, advice and guidance provision across the system to ensure effective signposting so that service users can access to the right information and take responsibility for their own wellbeing. * The Independent NHS Complaints Advocacy Service (ICAS) being delivered through a separate contract that has brought together all of the existing advocacy functions across the Council under a single contract to reduce duplication and provide a more consistent offer. Additional information: If you are interested in this tender opportunity, please register your interest by registering yourselves on our E Tendering system, Proactis at https://www.proactisplaza.com. This will automatically alert you to any new updates and information relevant to this tender. ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/e48ac2db-ce20-4bf9-8e58-cbb8aef5aa7f | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure (above threshold) | | Tender suitability | SME, VCSE | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 27 Nov 2017 | | Submission deadline | 5 Jan 2018 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 31 Mar 2018 - 31 Mar 2021 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £840,000 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | STAFFORDSHIRE COUNTY COUNCIL | | Locality | STAFFORD | | Post town | Stoke-on-Trent | | Postcode | ST16 1LP | | Country | England | | ITL 1 | TLG West Midlands (England) | | ITL 2 | TLG2 Shropshire and Staffordshire | | ITL 3 | TLG24 Staffordshire CC | | Local authority | Stafford | | Electoral ward | Holmcroft | | Westminster constituency | Stafford | | Delivery location | TLG West Midlands (England) | ## CPV Codes ### Divisions - 85 - Health and social work services ### Codes - 85000000 - Health and social work services ## Release History - 27 Nov 2017 at 12:18 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/e48ac2db-ce20-4bf9-8e58-cbb8aef5aa7f ## Documents - https://www.contractsfinder.service.gov.uk/Notice/e48ac2db-ce20-4bf9-8e58-cbb8aef5aa7f 27th November 2017 - Opportunity notice on Contracts Finder ## Notice URLs - http://www.staffordshire.gov.uk/business/procurement - https://www.proactisplaza.com ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. 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