---
title: "Web and Social Listening"
ocid: "ocds-b5fd17-6aa2f3dc-fc52-4a63-a3f3-fcd8811adabf"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-6aa2f3dc-fc52-4a63-a3f3-fcd8811adabf"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-6aa2f3dc-fc52-4a63-a3f3-fcd8811adabf.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-6aa2f3dc-fc52-4a63-a3f3-fcd8811adabf.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "NHS COMMISSIONING BOARD"
published: "2017-01-25"
---

# Web and Social Listening

Buyer: NHS COMMISSIONING BOARD  
Current stage: Award  
OCID: ocds-b5fd17-6aa2f3dc-fc52-4a63-a3f3-fcd8811adabf

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-6aa2f3dc-fc52-4a63-a3f3-fcd8811adabf)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-6aa2f3dc-fc52-4a63-a3f3-fcd8811adabf.json)

## Summary

The NHS Commissioning Board has completed a procurement process for a contract entitled "Web and Social Listening", aimed at improving understanding of public sentiments regarding NHS priorities. This contract, classified under Computer-related services (CPV 72500000), has a total value of £293,200. The procurement method was classified as 'Other', and the contract period commenced on 29th September 2016, concluding on 31st July 2017. The tender period ended on 1st September 2016, facilitating the acquisition of tools to enhance communication strategies and to inform NHS England's policies.

This opportunity for businesses centres on the development and provision of advanced web and social listening tools, appealing particularly to firms specialising in technology and communication services. Given the non-eligibility of SMEs and VCSEs for this contract, larger entities with significant experience and resources in computer-related services would be well-positioned to compete effectively. By engaging in such contracts, businesses can expand their portfolios and establish partnerships with public sector organisations focused on patient outcomes and public engagement.

## Notice

These tools enable the programme to continue improving understanding of what patients, the public and stakeholders are saying about NHS England's priority areas of work. Also they can tailor communications to address their views, and policy and programme teams can use the insight to inform and direct NHS England's work to improve outcomes for patients

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/e2a24cb1-cbce-44f8-ae56-e270120ab770 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Other - |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 25 Jan 2017 |
| Submission deadline | 1 Sep 2016 |
| Future notice date | Not specified |
| Award date | 31 Aug 2016 |
| Contract period | 28 Sep 2016 - 31 Jul 2017 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £293,200 |
| Lots value | Not specified |
| Awards value | £293,200 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS COMMISSIONING BOARD |
| Locality | LEEDS |
| Post town | Not specified |
| Postcode | LS1 7UE |
| Country | Not specified |
| ITL 1 | Not specified |
| ITL 2 | Not specified |
| ITL 3 | Not specified |
| Local authority | Not specified |
| Electoral ward | Not specified |
| Westminster constituency | Not specified |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 2 |
| Supplier names | HOOTSUITE MEDIA; POLECAT |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72500000 - Computer-related services

## Release History

- 25 Jan 2017 at 18:19 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/e2a24cb1-cbce-44f8-ae56-e270120ab770

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/e2a24cb1-cbce-44f8-ae56-e270120ab770
  25th January 2017 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-6aa2f3dc-fc52-4a63-a3f3-fcd8811adabf. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-6aa2f3dc-fc52-4a63-a3f3-fcd8811adabf.json.