---
title: "Contract for Cloud ERP Managed Service for the University of Birmingham"
ocid: "ocds-b5fd17-6aaa0532-ce50-4359-bca8-ffe402ce41a2"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-6aaa0532-ce50-4359-bca8-ffe402ce41a2"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-6aaa0532-ce50-4359-bca8-ffe402ce41a2.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-6aaa0532-ce50-4359-bca8-ffe402ce41a2.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "THE UNIVERSITY OF BIRMINGHAM"
published: "2019-12-12"
---

# Contract for Cloud ERP Managed Service for the University of Birmingham

Buyer: THE UNIVERSITY OF BIRMINGHAM  
Current stage: Award  
OCID: ocds-b5fd17-6aaa0532-ce50-4359-bca8-ffe402ce41a2

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-6aaa0532-ce50-4359-bca8-ffe402ce41a2)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-6aaa0532-ce50-4359-bca8-ffe402ce41a2.json)

## Summary

The University of Birmingham is seeking a managed service for Cloud ERP to provide functional and technical support across several environments. This tender, titled "Contract for Cloud ERP Managed Service," falls under the software package and information systems industry and is located in Birmingham, England. The procurement stage has recently completed with an award dated 24th September 2019, and the contract period will run from 16th October 2019 to 28th February 2021. The total estimated value of the contract is £4,600,000, and it was awarded to Version 1 Solutions Limited following a selective procurement method.

This tender presents a valuable opportunity for businesses in the IT services sector, particularly those specialising in software development, cloud services, and enterprise resource planning systems. Companies that can offer robust support and integration capabilities for Oracle systems will be particularly well-suited to compete. The contract also emphasises the need for ongoing collaboration and knowledge transfer, indicating potential for business growth through long-term partnerships and service enhancements.

## Notice

The University of Birmingham is looking for a managed service that provides functional and technical support across a number of environments. Each environment instance will consist of a full set of Oracle Fusion HCM and Payroll, Fusion ERP, Fusion PBCS (Planning Budgeting Cloud Service), Taleo and Worktribe* cloud pods coupled to the OBIA Data Warehouse and WCC Document Management on-premise environments as well as C2C and SOA integrations. The final number of BAU environments is still to be decided but there will be a minimum of 5 complete sets; Live, Test, Development, Training and Regression. There will be a complex set of integrations between Fusion and the remaining university systems, including the Oracle data warehouse and on premise document management system, which will require constant oversight management and configuration. *Worktribe Cloud pod covered by support from product vendor managed by the University of Birmingham. The University will have an internal provision of support in place to manage and develop the live solution going forward. This will be known as the Core Systems Optimisation Team (CSOT) whose role it will be to ensure that the solution remains aligned to the University's current and future business needs. In doing this it will be responsible for optimising existing tools and functionality, deploying new functionality and overseeing regular updates of the software. The CSOT team will combine both functional and technical skills and will include a wider distributed team located within the University's IT Services Department. The CSOT will focus on 5 operational areas: 1. Impact analysis of quarterly releases of functionality including review, process amendment, configuration of the functionality and associated testing and training 2. Service release management activity associated with the quarterly upgrades and monthly maintenance patches including environment maintenance and regression testing 3. Routine system management, such as updating salaries, creating new positions, maintaining work schedules. 4. Redesign work as a result of strategic University initiatives, such as overseas campus etc. 5. On-going user support via the IT Services Help Desk and on-going training for new starters. The University of Birmingham will seek to build expertise in each of these five areas stated above through collaboration and knowledge transfer with the managed service supplier throughout the duration of the contract.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/29791def-e214-4e51-b5c9-b54c52462a14 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Restricted procedure (above threshold) |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 12 Dec 2019 |
| Submission deadline | 24 Sep 2018 |
| Future notice date | Not specified |
| Award date | 23 Sep 2019 |
| Contract period | 15 Oct 2019 - 28 Feb 2021 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £4,600,000 |
| Lots value | Not specified |
| Awards value | £4,600,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | THE UNIVERSITY OF BIRMINGHAM |
| Locality | BIRMINGHAM |
| Post town | Birmingham |
| Postcode | B15 2TT |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG3 West Midlands |
| ITL 3 | TLG31 Birmingham |
| Local authority | Birmingham |
| Electoral ward | Edgbaston |
| Westminster constituency | Birmingham Edgbaston |
| Delivery location | TLG West Midlands (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | VERSION 1 SOLUTIONS |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 48000000 - Software package and information systems
- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 12 Dec 2019 at 13:26 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/29791def-e214-4e51-b5c9-b54c52462a14
- 4 Sep 2018 at 16:06 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/5335847a-23ad-4767-ae39-76c6ad11f3cc

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/29791def-e214-4e51-b5c9-b54c52462a14
  12th December 2019 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/5335847a-23ad-4767-ae39-76c6ad11f3cc
  4th September 2018 - Opportunity notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-6aaa0532-ce50-4359-bca8-ffe402ce41a2. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-6aaa0532-ce50-4359-bca8-ffe402ce41a2.json.