---
title: "Contract Variation of Provision of AMEX Services"
ocid: "ocds-b5fd17-6aabb610-bccf-4a4f-b76e-eb35a1f2f452"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-6aabb610-bccf-4a4f-b76e-eb35a1f2f452"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-6aabb610-bccf-4a4f-b76e-eb35a1f2f452.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-6aabb610-bccf-4a4f-b76e-eb35a1f2f452.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DRIVER & VEHICLE LICENSING AGENCY"
published: "2022-04-22"
---

# Contract Variation of Provision of AMEX Services

Buyer: DRIVER & VEHICLE LICENSING AGENCY  
Current stage: Award  
OCID: ocds-b5fd17-6aabb610-bccf-4a4f-b76e-eb35a1f2f452

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## Summary

The Driver & Vehicle Licensing Agency (DVLA) is engaging in the procurement process for a contract variation of Provision of American Express Services, specifically to process credit card transactions within an Electronic Vehicle Licensing Interactive Voice Response (EVL IVR) environment. This tender falls under the banking and investment services category with a contract value of £3.4 million and an active status as of 9th June 2021. The contract period runs from 9th June 2021 to 8th June 2026, reflecting the continuous need for these services at their Swansea location. The procurement method leverages a single tender action due to the unique requirements of the services, as outlined in existing contracts.

This tender presents a significant opportunity for businesses in the financial and investment services sector, particularly those with capabilities in electronic transaction processing. Companies specialising in banking technology and related services are well-suited to target this contract, benefiting from a stable, long-term engagement with a key public sector agency. The nature of the contract may also encourage collaborations or subcontracting arrangements with SMEs focused on innovating in banking solutions, fostering growth and enhancing service delivery in the public procurement landscape.

## Notice

The Authority requires the Supplier to process their credit card transactions within an additional environment of Electronic Vehicle Licensing Interactive Voice Response (EVL IVR). The requirements of the EVL IVR solution are to mirror the service provisions set out in the original specification.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/862c29bc-c159-44c1-8259-2a23bd5f187a |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Other - Contract Variation of Single Tender Action |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 22 Apr 2022 |
| Submission deadline | 19 May 2021 |
| Future notice date | Not specified |
| Award date | 8 Jun 2021 |
| Contract period | 8 Jun 2021 - 8 Jun 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £3,300,000 |
| Lots value | Not specified |
| Awards value | £3,400,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DRIVER & VEHICLE LICENSING AGENCY |
| Locality | SWANSEA |
| Post town | Swansea |
| Postcode | SA6 7JL |
| Country | Wales |
| ITL 1 | TLL Wales |
| ITL 2 | TLL4 Mid and South West Wales |
| ITL 3 | TLL43 Swansea |
| Local authority | Swansea |
| Electoral ward | Mynydd-bach |
| Westminster constituency | Swansea West |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | AMERICAN EXPRESS SERVICES EUROPE |

## CPV Codes

### Divisions

- 66 - Financial and insurance services

### Codes

- 66100000 - Banking and investment services

## Release History

- 22 Apr 2022 at 10:55 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/862c29bc-c159-44c1-8259-2a23bd5f187a
- 3 Nov 2020 at 14:33 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/6b1b654c-2a18-4ac9-8707-f7fe73b54ca1
- 27 Oct 2020 at 08:16 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/6b1b654c-2a18-4ac9-8707-f7fe73b54ca1
- 27 Oct 2020 at 08:13 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/6b1b654c-2a18-4ac9-8707-f7fe73b54ca1

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/862c29bc-c159-44c1-8259-2a23bd5f187a
  22nd April 2022 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/6b1b654c-2a18-4ac9-8707-f7fe73b54ca1
  3rd November 2020 - Opportunity notice on Contracts Finder

## Notice URLs

- http://www.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-6aabb610-bccf-4a4f-b76e-eb35a1f2f452. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-6aabb610-bccf-4a4f-b76e-eb35a1f2f452.json.