--- title: "PAN3034 - Parent chat service" ocid: "ocds-b5fd17-6af0371f-439a-4e96-923d-b319fa0faa21" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-6af0371f-439a-4e96-923d-b319fa0faa21" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-6af0371f-439a-4e96-923d-b319fa0faa21.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-6af0371f-439a-4e96-923d-b319fa0faa21.json" source: "Contracts Finder" current_stage: "Tender" buyer: "LEICESTER CITY COUNCIL" published: "2024-09-11" --- # PAN3034 - Parent chat service Buyer: LEICESTER CITY COUNCIL Current stage: Tender OCID: ocds-b5fd17-6af0371f-439a-4e96-923d-b319fa0faa21 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-6af0371f-439a-4e96-923d-b319fa0faa21) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-6af0371f-439a-4e96-923d-b319fa0faa21.json) ## Summary Leicester City Council is conducting an open procurement process for the provision of a "Parent Chat Service" under the industry category of Health and Social Work Services. This tender aims to support the Children's Social Care and Early Help Team by hiring an individual to provide first-line contact and one-to-one support for young parents and families. The contract, which has a budget of £124,000 GBP, will last for 24 months, from 11th November 2024 to 10th November 2026, and will require the nominated individual to work 37 hours per week. Businesses interested in this opportunity must submit their proposals by 12:00 noon on 9th October 2024 via the EastMidsTenders portal. The service is focused in the East Midlands region of the United Kingdom. This tender presents a significant opportunity for businesses specialising in health and social work services, particularly those experienced in providing support to young parents and families. Small and Medium Enterprises (SMEs) and Voluntary, Community and Social Enterprises (VCSEs) are particularly encouraged to apply, as the procurement is suitable for these types of organisations. Successful participation could not only provide valuable revenue but also enhance the business's reputation and expand its portfolio within the public sector. The open procedure allows equal opportunity for all potential suppliers to compete and contribute to this essential community service. ## Notice Leicester City Council invites Tenders for the provision of a parent Chat Service for its Children's Social care and early Help Team. The Authority requires a supplier to allocate an individual to be first line point of contact and one to one support for young parents and families. The supplier shall ensure that the nominated individual will be employed for 24 months and will work 37 hours a week for the duration of this service. The proposed contract will be for 2 years with no options to extend Further information about the opportunity can be found in the tender documentation. Submissions must be received by 12:00 noon on 9th October 2024 at the very latest via the EastMidsTenders portal: https://www.eastmidstenders.org/index.html. Late submissions and those received by any other means will not be accepted. Any queries/questions regarding this opportunity must be received via the ProContract portal only, otherwise they will not be responded to. ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/b1f136fe-9d9d-471a-bd64-f7fda343a859 | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure (below threshold) | | Tender suitability | SME, VCSE | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 11 Sep 2024 | | Submission deadline | 9 Oct 2024 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 11 Nov 2024 - 10 Nov 2026 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £124,000 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | LEICESTER CITY COUNCIL | | Locality | LEICESTER | | Post town | Leicester | | Postcode | LE1 1FZ | | Country | England | | ITL 1 | TLF East Midlands (England) | | ITL 2 | TLF2 Leicestershire, Rutland and Northamptonshire | | ITL 3 | TLF21 Leicester | | Local authority | Leicester | | Electoral ward | Castle | | Westminster constituency | Leicester South | | Delivery location | TLF East Midlands (England) | ## CPV Codes ### Divisions - 85 - Health and social work services ### Codes - 85000000 - Health and social work services ## Release History - 11 Sep 2024 at 13:20 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/b1f136fe-9d9d-471a-bd64-f7fda343a859 ## Documents - https://www.contractsfinder.service.gov.uk/Notice/b1f136fe-9d9d-471a-bd64-f7fda343a859 11th September 2024 - Opportunity notice on Contracts Finder ## Notice URLs - http://www.leicester.gov.uk - https://www.eastmidstenders.org/index.html ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-6af0371f-439a-4e96-923d-b319fa0faa21. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-6af0371f-439a-4e96-923d-b319fa0faa21.json.