---
title: "Provision of Safend Support and Maintenance"
ocid: "ocds-b5fd17-6b034aa1-552e-4eaf-a987-479bb3673bb7"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-6b034aa1-552e-4eaf-a987-479bb3673bb7"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-6b034aa1-552e-4eaf-a987-479bb3673bb7.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-6b034aa1-552e-4eaf-a987-479bb3673bb7.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "The Police, Fire and Crime Commissioner for Northamptonshire"
published: "2026-09-16"
---

# Provision of Safend Support and Maintenance

Buyer: The Police, Fire and Crime Commissioner for Northamptonshire  
Current stage: Award  
OCID: ocds-b5fd17-6b034aa1-552e-4eaf-a987-479bb3673bb7

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-6b034aa1-552e-4eaf-a987-479bb3673bb7)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-6b034aa1-552e-4eaf-a987-479bb3673bb7.json)

## Summary

The Police, Fire and Crime Commissioner for Northamptonshire procured support and maintenance for Safend software. This is an information technology software maintenance service (CPV 72267100), intended to keep the buyer’s Safend software supported and maintained. The work is for the Commissioner and is associated with its premises at Darby House, Wellingborough, Northamptonshire, in the East Midlands. The procurement is classified as a services requirement. It was sourced through ICT Framework 2024/S 000-039511, Lot 3, and awarded to Softcat Plc. The requirement is relevant to suppliers providing vendor or product support, software maintenance, and associated account or technical services for Safend environments. The opportunity was identified as suitable for small and medium-sized enterprises.

The procurement has been awarded following a selective process using a direct award call-off from a framework agreement. The contract was awarded to Softcat Plc on 15 September 2026 for £8,995 including the stated currency of GBP. The contract period runs from 1 October 2026 to 31 March 2027. The tender had a submission deadline of 14 September 2026 at 12:00. Evaluation was conducted within the framework call-off and resulted in one active award. The procurement has completed, so it is not a current route to bid for this contract. Its scale, framework route and short service period indicate a defined software support requirement rather than a wider technology implementation or transformation programme.

For suppliers that did not win, this award demonstrates a buyer’s need for ongoing Safend software support and maintenance delivered through a technology framework. A credible future competitor would need demonstrable capability in maintaining Safend environments, responding to support requirements and providing reliable continuity for an operational public-sector customer. Experience of framework call-offs and direct-award purchasing would be commercially relevant, as would the ability to deliver a clearly bounded support service rather than a broad systems project. The published suitability assessment identifies small and medium-sized businesses as appropriate participants, so specialist firms may be able to compete alongside larger technology resellers where they can evidence product knowledge, dependable service capacity and public-sector purchasing experience.

## Notice

The provision of Safend support and maintenance procured via ICT Framework 2024/S 000-039511 Lot 3 as a Direct Award

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/e6c1c7b6-569b-499d-9a0d-85df384788da |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 16 Sep 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 15 Sep 2026 |
| Contract period | 1 Oct 2026 - 31 Mar 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £8,995 |
| Lots value | Not specified |
| Awards value | £8,995 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | The Police, Fire and Crime Commissioner for Northamptonshire |
| Locality | WELLINGBOROUGH |
| Postcode area | Northampton |
| Postcode | NN8 6GS |
| Country | England |
| ITL 1 | TLF East Midlands (England) |
| ITL 2 | TLF2 Leicestershire, Rutland and Northamptonshire |
| ITL 3 | TLF25 North Northamptonshire |
| Local authority | North Northamptonshire |
| Electoral ward | Brickhill & Queensway |
| Westminster constituency | Wellingborough and Rushden |
| Delivery location | TLF East Midlands (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | Softcat Plc |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72267100 - Maintenance of information technology software

## Release History

- 16 Sep 2026 at 15:19 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/e6c1c7b6-569b-499d-9a0d-85df384788da

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/e6c1c7b6-569b-499d-9a0d-85df384788da
  16th September 2026 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-6b034aa1-552e-4eaf-a987-479bb3673bb7. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-6b034aa1-552e-4eaf-a987-479bb3673bb7.json.