---
title: "PB2020-00067 - Independent Complaints Advocacy"
ocid: "ocds-b5fd17-6b053960-e930-49eb-b85b-98bf0f1b9368"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-6b053960-e930-49eb-b85b-98bf0f1b9368"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-6b053960-e930-49eb-b85b-98bf0f1b9368.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-6b053960-e930-49eb-b85b-98bf0f1b9368.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DARLINGTON BOROUGH COUNCIL"
published: "2022-09-13"
---

# PB2020-00067 - Independent Complaints Advocacy

Buyer: DARLINGTON BOROUGH COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-6b053960-e930-49eb-b85b-98bf0f1b9368

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## Summary

The Darlington Borough Council awarded a contract for Independent Complaints Advocacy services to the Carers Federation Ltd. The contract, valued at £22,000 GBP, was directly awarded with a contract period from April 1, 2020, to March 31, 2021. The tender process concluded with an award on March 28, 2020, and the procurement stage was marked as complete. The procurement took place in England, United Kingdom, under the main procurement category of other community, social, and personal services.

This tender for Independent Complaints Advocacy services, initiated by the Darlington Borough Council, presents opportunities for small and medium-sized enterprises (SMEs) in the services sector. Businesses offering advocacy services in the social and personal services category would find this tender well-suited for potential growth. With a direct award procurement method, this contract extension offers a specific opportunity for service providers to engage with local government authorities and contribute to community welfare initiatives.

## Notice

Extension to the contract for Independent Complaints Advocacy - Procurement Board no P2017/1094/PE. The lead commissioner is Gateshead Council, with 9 other NE authorities contributing to the cost of the service . The service is provided by The Carers Federation Ltd. DBC is currently one of the contributing councils . All partners have agreed to a one year extension of the contract

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/612d2448-6f54-45bb-a8d2-ef5fb14438eb |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Direct award |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 13 Sep 2022 |
| Submission deadline | 26 Mar 2020 |
| Future notice date | Not specified |
| Award date | 28 Mar 2020 |
| Contract period | 31 Mar 2020 - 31 Mar 2021 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £22,000 |
| Lots value | Not specified |
| Awards value | £22,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DARLINGTON BOROUGH COUNCIL |
| Locality | DARLINGTON |
| Post town | Darlington |
| Postcode | DL1 5QT |
| Country | England |
| ITL 1 | TLC North East (England) |
| ITL 2 | TLC3 Tees Valley |
| ITL 3 | TLC33 Darlington |
| Local authority | Darlington |
| Electoral ward | Park East |
| Westminster constituency | Darlington |
| Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CARERS FEDERATION |

## CPV Codes

### Divisions

- 98 - Other community, social and personal services

### Codes

- 98000000 - Other community, social and personal services

## Release History

- 13 Sep 2022 at 12:33 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/612d2448-6f54-45bb-a8d2-ef5fb14438eb

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/612d2448-6f54-45bb-a8d2-ef5fb14438eb
  13th September 2022 - Awarded contract notice on Contracts Finder

## Notice URLs

- http://www.darlington.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-6b053960-e930-49eb-b85b-98bf0f1b9368. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-6b053960-e930-49eb-b85b-98bf0f1b9368.json.