---
title: "OpenText Processflows and RightFax Gateway Software Support and Maintenance"
ocid: "ocds-b5fd17-6b2f7c0c-bfc2-47ac-b333-4b7b4e77e45d"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-6b2f7c0c-bfc2-47ac-b333-4b7b4e77e45d"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-6b2f7c0c-bfc2-47ac-b333-4b7b4e77e45d.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-6b2f7c0c-bfc2-47ac-b333-4b7b4e77e45d.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DRIVER & VEHICLE LICENSING AGENCY"
published: "2020-10-30"
---

# OpenText Processflows and RightFax Gateway Software Support and Maintenance

Buyer: DRIVER & VEHICLE LICENSING AGENCY  
Current stage: Award  
OCID: ocds-b5fd17-6b2f7c0c-bfc2-47ac-b333-4b7b4e77e45d

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-6b2f7c0c-bfc2-47ac-b333-4b7b4e77e45d)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-6b2f7c0c-bfc2-47ac-b333-4b7b4e77e45d.json)

## Summary

The procurement process, initiated by the Driver & Vehicle Licensing Agency, involves the awarding of a contract for "OpenText Processflows and RightFax Gateway Software Support and Maintenance". This contract falls within the software package and information systems industry category, with a total value of £11,769.30. The tender period concluded on 19th October 2020, while the contract is scheduled to commence on 1st November 2020 and run until 31st October 2021. The procurement method utilised was selective, leveraging a call-off from a framework agreement.

This tender presents significant opportunities for businesses, particularly those specialising in software support and maintenance services. Firms experienced in providing technical support for software applications, especially those related to OpenText products, would be advantageous candidates for future tenders of a similar nature. Engaging with the Driver & Vehicle Licensing Agency could lead to sustained relationships and further contracts, thereby fostering business growth in the public sector.

## Notice

Award of Contract has been completed via Crown Commercial Services Framework. Award notice published for transparency. This requirement is specifically for the renewal of support and maintenance of OpenText Processflows Enterprise and Rightfax Gateway software (Current version 10 and once upgraded V16)

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/bd678be5-5062-4902-8415-04765c8fe82d |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 30 Oct 2020 |
| Submission deadline | 19 Oct 2020 |
| Future notice date | Not specified |
| Award date | 21 Oct 2020 |
| Contract period | 1 Nov 2020 - 31 Oct 2021 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £11,769 |
| Lots value | Not specified |
| Awards value | £11,769 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DRIVER & VEHICLE LICENSING AGENCY |
| Locality | SWANSEA |
| Post town | Swansea |
| Postcode | SA6 7JL |
| Country | Wales |
| ITL 1 | TLL Wales |
| ITL 2 | TLL4 Mid and South West Wales |
| ITL 3 | TLL43 Swansea |
| Local authority | Swansea |
| Electoral ward | Mynydd-bach |
| Westminster constituency | Swansea West |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | COMPUTACENTER (UK |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 30 Oct 2020 at 15:24 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/bd678be5-5062-4902-8415-04765c8fe82d

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/bd678be5-5062-4902-8415-04765c8fe82d
  30th October 2020 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-6b2f7c0c-bfc2-47ac-b333-4b7b4e77e45d. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-6b2f7c0c-bfc2-47ac-b333-4b7b4e77e45d.json.