---
title: "RSS Customer Advisors"
ocid: "ocds-b5fd17-6ba24d9c-b0fb-45d4-9dbc-d8b24e5de80f"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-6ba24d9c-b0fb-45d4-9dbc-d8b24e5de80f"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-6ba24d9c-b0fb-45d4-9dbc-d8b24e5de80f.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-6ba24d9c-b0fb-45d4-9dbc-d8b24e5de80f.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "MCA - MARITIME AND COASTGUARD AGENCY"
published: "2024-09-24"
---

# RSS Customer Advisors

Buyer: MCA - MARITIME AND COASTGUARD AGENCY  
Current stage: Award  
OCID: ocds-b5fd17-6ba24d9c-b0fb-45d4-9dbc-d8b24e5de80f

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-6ba24d9c-b0fb-45d4-9dbc-d8b24e5de80f)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-6ba24d9c-b0fb-45d4-9dbc-d8b24e5de80f.json)

## Summary

The Maritime and Coastguard Agency (MCA) has completed a procurement process to hire RSS Customer Advisors, with the final award made to Adecco Group. The contract, valued at £261,222, falls under the industry category of supply services of personnel including temporary staff and is aimed at covering up to 8 temporary-staff vacancies. The service locations encompass the British Overseas Territories, Channel Islands, Europe, Isle of Man, Rest of the World, and the United Kingdom. The contract period is slated from 1 April 2024 to 31 March 2025. The procurement method used was a call-off from a framework agreement, making it a selective procurement. The tender stage has progressed from planning to award, with significant dates including the tender period closing on 29 March 2024 and the award date on 24 September 2024.

This procurement provides substantial opportunities for businesses in the staffing and recruitment sector, particularly those specialising in temporary staffing solutions. Small and medium-sized enterprises (SMEs) can significantly benefit, given that the suitability criteria favour SMEs. With services needed in multiple international locations, businesses with a broad geographical reach or those with expertise in maritime operations would be highly competitive. Participation in such a selective tender process aligned with a governmental framework agreement could lead to long-term business relationships and further growth opportunities.

## Notice

Temporary staff to cover no more than 8 temporary-staff vacancies over a 12-month period from April 2024 to end of March 2025.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/1b0a1339-40b8-4947-80fb-08be6824c5a4 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 24 Sep 2024 |
| Submission deadline | 29 Mar 2024 |
| Future notice date | Not specified |
| Award date | 23 Sep 2024 |
| Contract period | 31 Mar 2024 - 31 Mar 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £261,222 |
| Lots value | Not specified |
| Awards value | £261,222 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | MCA - MARITIME AND COASTGUARD AGENCY |
| Locality | SOUTHAMPTON |
| Post town | Southampton |
| Postcode | SO15 1EG |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ3 Hampshire and Isle of Wight |
| ITL 3 | TLJ32 Southampton |
| Local authority | Southampton |
| Electoral ward | Banister & Polygon |
| Westminster constituency | Southampton Itchen |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | ADECCO GROUP |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79620000 - Supply services of personnel including temporary staff

## Release History

- 24 Sep 2024 at 07:11 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/1b0a1339-40b8-4947-80fb-08be6824c5a4

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/1b0a1339-40b8-4947-80fb-08be6824c5a4
  24th September 2024 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-6ba24d9c-b0fb-45d4-9dbc-d8b24e5de80f. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-6ba24d9c-b0fb-45d4-9dbc-d8b24e5de80f.json.