---
title: "Contract for the Provision of Patient Communication tool for NHS Bedfordshire, Luton and Milton Keynes Integrated Care Board"
ocid: "ocds-b5fd17-6ba98bd5-c86f-419b-8b13-44148a8b555d"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-6ba98bd5-c86f-419b-8b13-44148a8b555d"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-6ba98bd5-c86f-419b-8b13-44148a8b555d.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-6ba98bd5-c86f-419b-8b13-44148a8b555d.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "NHS SOUTH, CENTRAL AND WEST COMMISSIONING SUPPORT UNIT"
published: "2025-09-30"
---

# Contract for the Provision of Patient Communication tool for NHS Bedfordshire, Luton and Milton Keynes Integrated Care Board

Buyer: NHS SOUTH, CENTRAL AND WEST COMMISSIONING SUPPORT UNIT  
Current stage: Award  
OCID: ocds-b5fd17-6ba98bd5-c86f-419b-8b13-44148a8b555d

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## Summary

The NHS Bedfordshire, Luton and Milton Keynes Integrated Care Board has recently completed a procurement process to secure a Patient Communication tool. This initiative was managed with support from the NHS England National Commercial and Procurement Hub. The procurement was conducted as a call-off from the CCS G-Cloud 14 Framework and involved a selective process to identify the provider. The awarded contract, valued at £1,101,144 GBP, spans from 1st June 2025 to 31st May 2027, with an option for a 12-month extension. The project falls under the 'IT services' category, and the delivery is based in the East of England, United Kingdom. The process is currently at the award stage, following a tender process that concluded recently.

This contract represents a significant opportunity for SMEs specialising in IT services, including consulting, software development, and IT support, to enhance their portfolio through collaboration with the NHS. Given that the procurement was conducted under the G-Cloud 14 Framework, it ensures easier access for registered vendors. The project aims to modernise general practice digital pathways, providing substantial growth potential for businesses capable of delivering innovative communication solutions tailored to healthcare needs. The awarded organisation, AccuRx Ltd, exemplifies the type of business well-suited to deliver such projects, underscoring the lucrative opportunities available for similar companies in the sector.

## Notice

The NHS England National Commercial and Procurement Hub supported NHS Bedfordshire, Luton and Milton Keynes ICB to place a new contract for the Provision of a Communication tool. NHS Bedfordshire, Luton and Milton Keynes ICB's requirement is for a communication tool. The solution is required to meet the digital pathways capabilities that support Modernising General Practice (MGP). A call-off process from the CCS G-Cloud 14 Framework (RM1557.14) was undertaken in accordance with the G-Cloud 14 buyers guide to identify the most suitable provider to deliver requirements. The contract is awarded for an initial period of 2 years with the option to extend for a further 12 months.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/fc819783-dadb-4f4a-963b-ff5f4a92fef5 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 30 Sep 2025 |
| Submission deadline | 12 May 2025 |
| Future notice date | Not specified |
| Award date | 31 May 2025 |
| Contract period | 31 May 2025 - 31 May 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £1,101,144 |
| Lots value | Not specified |
| Awards value | £1,101,144 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS SOUTH, CENTRAL AND WEST COMMISSIONING SUPPORT UNIT |
| Locality | EASTLEIGH |
| Post town | Southampton |
| Postcode | SO50 5PB |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ3 Hampshire and Isle of Wight |
| ITL 3 | TLJ35 South Hampshire |
| Local authority | Eastleigh |
| Electoral ward | Eastleigh Central |
| Westminster constituency | Eastleigh |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | ACCURX |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 30 Sep 2025 at 15:49 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/fc819783-dadb-4f4a-963b-ff5f4a92fef5

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/fc819783-dadb-4f4a-963b-ff5f4a92fef5
  30th September 2025 - Awarded contract notice on Contracts Finder

## Notice URLs

- https://www.england.nhs.uk/digitaltechnology/digital-primary-care/commercial-procurement-hub/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-6ba98bd5-c86f-419b-8b13-44148a8b555d. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-6ba98bd5-c86f-419b-8b13-44148a8b555d.json.