---
title: "Personalised Support and Care Framework"
ocid: "ocds-b5fd17-6bb5ee3c-f6ba-4413-b6d3-7784d93d32aa"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-6bb5ee3c-f6ba-4413-b6d3-7784d93d32aa"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-6bb5ee3c-f6ba-4413-b6d3-7784d93d32aa.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-6bb5ee3c-f6ba-4413-b6d3-7784d93d32aa.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "STAFFORDSHIRE COUNTY COUNCIL"
published: "2017-10-12"
---

# Personalised Support and Care Framework

Buyer: STAFFORDSHIRE COUNTY COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-6bb5ee3c-f6ba-4413-b6d3-7784d93d32aa

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## Summary

The Staffordshire County Council is inviting suppliers to respond to the "Personalised Support and Care Framework" tender, aimed at providing high-quality care services tailored to adults in Staffordshire, excluding Stoke-on-Trent. The procurement process, classified under the CPV code 85300000 (Social work and related services), is currently in the Award stage, having been published on 12 October 2017. The tender period concluded on 20 June 2017, with the contract running from 1 October 2017 to 31 August 2021 and a total estimated value of £35,344,800.

This procurement presents significant opportunities for businesses, especially small and medium enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs), to engage in the provision of personalised support and care services. Companies specialising in health and social care, particularly those experienced in handling diverse client needs—including learning disabilities, physical disabilities, mental health, and elderly care—are well-positioned to participate in this framework, fostering business growth while contributing positively to community welfare.

## Notice

Staffordshire County Council would like to invite Suppliers who are committed to providing high quality Personalised Support and Care services, that promote independence and lead to an improved quality of life that enables Service Users to be able to remain in their own home for as long as possible and to achieve and maintain their autonomy, independence, personal identity and assessed outcomes. The Suppliers shall provide the services for the benefits of all adults who reside in the County of Staffordshire(excluding Stoke on Trent) and who are also aged eighteen (18) years or over (except for those going through transition from Children's to Adults) and who have been assessed by the Council or their partners as eligible to receive support and care within their own home. Care will be delivered within the Service User's own home or ordinary place of residence within the County of Staffordshire (excluding the City of Stoke-on-Trent). Service Users and Carers are to remain at the centre of decisions about their care, thus ensuring care is provided in a person centred way. The Council will be appointing multiple suppliers to provide various call off contracts under a framework agreement for personalised support and care services across 12 (twelve) geographical Contract Zones within Staffordshire under the following Lots: Lot 1: Generic Framework Provider of Personalised Support and Care; Lot 2: Capacity Block Provider of Personalised Support and Care; Lot 3: Pre-Purchased Rota Provider of Personalised Support and Care; Lot 4: 'Future' Capacity Blocks of Personalised Support and Care; Within Health and Social care, Service Users can have a range of needs, which may broadly fit into one or more of the following service categories (but not restricted to): Learning Disability. Physical Disability and Sensory Impairment. Older People. Mental Health. The Provider must have an understanding of the needs of the service categories; ensure that they are able to provide these services and to employ a workforce that is appropriately skilled, experienced and diverse in order to meet the assessed needs. There are some enhanced requirements detailed within the service specification for services users when the service is provided within an Extra Care Housing Scheme. Additional information: The Council have not Awarded LOT 5.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/aa615925-5820-4778-8b07-356d3e325f33 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure (above threshold) |
| Tender suitability | SME, VCSE |
| Awardee scale | Large, SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 12 Oct 2017 |
| Submission deadline | 20 Jun 2017 |
| Future notice date | Not specified |
| Award date | 14 Sep 2017 |
| Contract period | 30 Sep 2017 - 31 Aug 2021 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £35,344,800 |
| Lots value | Not specified |
| Awards value | £35,344,800 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | STAFFORDSHIRE COUNTY COUNCIL |
| Locality | STAFFORD |
| Post town | Stoke-on-Trent |
| Postcode | ST16 2DH |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG2 Shropshire and Staffordshire |
| ITL 3 | TLG24 Staffordshire CC |
| Local authority | Stafford |
| Electoral ward | Forebridge |
| Westminster constituency | Stafford |
| Delivery location | TLG West Midlands (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 65 |
| Supplier names | 5 CARE SERVICES; ADVANCE HEALTHCARE; AFFINITY HOMECARE; AGINCARE; AMG NURSING AND CARE SERVICES; ARCHANGEL ENTERPRISES; ARK HOME HEALTHCARE; AUSTIN BEN; AVE MARIA CARE; BROCKTON CARE; C & S CARE SERVICES; CANNOCK CHASE AND SOUTH STAFFORDSHIRE CARE 28; CARE PLUS (STAFFORDSHIRE; CARE PROMISE; CARING HANDS (DOMICILIARY CARE; CASTLEROCK RECRUITMENT GROUP; CATHERINE CARE; CHASE CARE & SUPPORT SERVICES; CJB CARE; CLARITY HOMECARE; CRAEGMOOR SUPPORTING YOU; CREATIVE SUPPORT; DIRECT HEALTH, A DIVISION OF ACCORD HOUSING ASSOCIATION; DIVERSITY CARE; EVOLVING CARE; FIRST CALL HOMECARE; FREEDOM SUPPORT; GEE PROFESSIONAL SERVICES; GIVECARE; HARMONY CARE HOMES (2003; HAYWARD CARE; HOMECARE 4U; HOMESTAY CARE; HUMBERSIDE INDEPENDENT CARE ASSOCIATION; ICARE (GB; JOHNSON AMOO CONSULTANCY TRADING AS DESIRE CARE; JUMP 2 INDEPENDENCE; JUST CALL FOR CARESERVICES LTD (MACH CARE SOLUTIONS; KENDRICK HAYLINGS & JONES; KINVER CARE; LONDON CARE TRADING AS CUSTOM CARE; MEARS CARE; MEDILINE NURSES AND CARERS; MIDAS CARE SOLUTIONS; MOBILE CARE SERVICES; NESTOR PRIMECARE SERVICES; NURSE PLUS & CARER PLUS; PRIORITY CARE; PRO-VIDA CARE; QUALITY CARE (STAFFORDSHIRE; RADIS TA GP HOMECARE; RAINBOW CARE SOLUTIONS; RAPID RESPONSE MEDICAL; SENTINEL CARE SERVICES; SEVACARE (UK; SOVA HEALTHCARE; STAFFORDSHIRE HEALTHCARE STAFFING LTD T/A THE CARE; SUPPORTED HOMES; SUPREME HOMECARE; TAILORED CARE; TAMWORTH HOMECARE; TEASDALE HEALTHCARE; THE HUMAN SUPPORT GROUP; TWILIGHT HOMECARE SERVICES; UNIVERSAL CARE SERVICES (UK |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85300000 - Social work and related services

## Release History

- 12 Oct 2017 at 09:50 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/aa615925-5820-4778-8b07-356d3e325f33

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/aa615925-5820-4778-8b07-356d3e325f33
  12th October 2017 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-6bb5ee3c-f6ba-4413-b6d3-7784d93d32aa. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-6bb5ee3c-f6ba-4413-b6d3-7784d93d32aa.json.