---
title: "Leicestershire Care Technology Service"
ocid: "ocds-b5fd17-6bbb4a8e-d7a8-4dce-835b-a7760390f7ba"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-6bbb4a8e-d7a8-4dce-835b-a7760390f7ba"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-6bbb4a8e-d7a8-4dce-835b-a7760390f7ba.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-6bbb4a8e-d7a8-4dce-835b-a7760390f7ba.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "Leicestershire County Council"
published: "2026-09-29"
---

# Leicestershire Care Technology Service

Buyer: Leicestershire County Council  
Current stage: Award  
OCID: ocds-b5fd17-6bbb4a8e-d7a8-4dce-835b-a7760390f7ba

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## Summary

Leicestershire County Council has commissioned an Adult Social Care care technology service to help residents live independently and improve their outcomes. The provider combines strategic leadership with day-to-day delivery alongside the Council’s existing in-house service, embedding technology into social care pathways. The work includes round-the-clock monitoring of alerts and support for diverse user groups, as well as ensuring legal and data protection compliance and ongoing service innovation aligned with adult social care priorities. The arrangement is intended to provide continuity while the Council considers longer-term service options during local government reorganisation. This is a health and social care technology service, including telecare monitoring and related communications equipment and services. Delivery is for Leicestershire County Council and its residents in Leicestershire.

The procurement is complete and the contract has been awarded to Taking Care Personal Alarms Limited. The award was made on 29 September 2026, following a restricted procedure: a further competition under the Technology Enabled Care (Telecare) lot of the ESPO framework. The awarded value is £3,073,535.21. The contract period runs from 15 November 2026 to 14 November 2028. The procurement’s estimated value was £3,402,000. Small and medium-sized enterprises and voluntary, community and social enterprises were considered suitable to participate. The published information does not state the evaluation criteria or explain how bids were scored.

The award shows that Leicestershire County Council buys a joined-up care technology service that can sit alongside an in-house team and connect technology with adult social care pathways. A credible competitor for this requirement would need to combine service leadership with reliable operational delivery, including continuous alert monitoring and support for people with varied needs. Strong safeguarding of personal data and compliance with relevant legal requirements are central capabilities, alongside the ability to improve the service in line with the Council’s adult social care priorities. The selected provider was a large supplier, but the procurement also treated SMEs and voluntary, community and social enterprises as suitable participants. The route was a further competition through an established telecare framework, so framework access and the ability to respond to a competitive call-off are commercially relevant.

## Notice

This contract is being awarded via a Further Competition under Lot 1.2 Technology Enabled Care (Telecare) Services of ESPO Framework 203_25. Leicestershire County Council has awarded a Supplier to deliver its Adult Social Care (ASC) Care Technology Service, aiming to support independence and improve outcomes for residents. This requirement will combine strategic leadership and operational delivery alongside the existing in-house Care Technology Service to embed Care Technology into social care pathways. * The Council is seeking an interim provider while it considers longer term service options for a new Authority under Local Government Reorganisation. The interim arrangement is intended to maintain service continuity during the transition period. * The Supplier will manage 24/7 alert monitoring, support diverse user groups, ensure compliance with legal and data protection frameworks, and drive continuous innovation aligned with ASC strategic priorities.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/a81d6e46-0fc6-4564-9e4a-2a3fcba7c296 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Restricted procedure |
| Tender suitability | SME, VCSE |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 29 Sep 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 29 Sep 2026 |
| Contract period | 15 Nov 2026 - 14 Nov 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £3,402,000 |
| Lots value | Not specified |
| Awards value | £3,073,535 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | Leicestershire County Council |
| Locality | LEICESTER |
| Postcode area | Leicester |
| Postcode | LE3 8RA |
| Country | England |
| ITL 1 | TLF East Midlands (England) |
| ITL 2 | TLF2 Leicestershire, Rutland and Northamptonshire |
| ITL 3 | TLF22 Leicestershire CC and Rutland |
| Local authority | Blaby |
| Electoral ward | Glenfield Faire |
| Westminster constituency | Mid Leicestershire |
| Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | Taking Care Personal Alarms Ltd |

## CPV Codes

### Divisions

- 32 - Radio, television, communication, telecommunication and related equipment
- 33 - Medical equipments, pharmaceuticals and personal care products
- 48 - Software package and information systems
- 51 - Installation services (except software)
- 64 - Postal and telecommunications services
- 79 - Business services: law, marketing, consulting, recruitment, printing and security
- 85 - Health and social work services

### Codes

- 32500000 - Telecommunications equipment and supplies
- 33000000 - Medical equipments, pharmaceuticals and personal care products
- 48814000 - Medical information systems
- 51300000 - Installation services of communications equipment
- 64200000 - Telecommunications services
- 79711000 - Alarm-monitoring services
- 85000000 - Health and social work services

## Release History

- 29 Sep 2026 at 15:59 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/a81d6e46-0fc6-4564-9e4a-2a3fcba7c296

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/a81d6e46-0fc6-4564-9e4a-2a3fcba7c296
  29th September 2026 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-6bbb4a8e-d7a8-4dce-835b-a7760390f7ba. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-6bbb4a8e-d7a8-4dce-835b-a7760390f7ba.json.