---
title: "DWP Leeds User Research Lab Services"
ocid: "ocds-b5fd17-6c0faa5b-1f80-42ed-b53c-8e7d27010c26"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-6c0faa5b-1f80-42ed-b53c-8e7d27010c26"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-6c0faa5b-1f80-42ed-b53c-8e7d27010c26.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-6c0faa5b-1f80-42ed-b53c-8e7d27010c26.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DEPARTMENT FOR WORK AND PENSIONS"
published: "2018-05-24"
---

# DWP Leeds User Research Lab Services

Buyer: DEPARTMENT FOR WORK AND PENSIONS  
Current stage: Award  
OCID: ocds-b5fd17-6c0faa5b-1f80-42ed-b53c-8e7d27010c26

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-6c0faa5b-1f80-42ed-b53c-8e7d27010c26)  
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## Summary

The Department for Work and Pensions is seeking to contract user research lab services, with the awarded contract valued at £20,000. The procurement, classified under the CPV code for research laboratory services, is located in Yorkshire and the Humber, England. The contract period commenced on 25th April 2018 and will conclude on 25th April 2019. This contract was officially awarded on 25th April 2018, with the award notice published on 24th May 2018, marking the completion of the tender stage initiated for this research facility.

This opportunity is well-suited for businesses specialising in research services, particularly those with capabilities in usability and accessibility testing, interviews, and focus groups. Companies with facilities that are fully accessible and equipped for various research activities would find this tender aligns with their offerings. Small and medium-sized enterprises (SMEs) are encouraged to consider participation, as this contract presents a chance to contribute to multiple DWP projects over the coming year, potentially leading to further engagements within the public sector.

## Notice

The Department for Work and Pensions is looking to hire a research facility on a time and materials basis. The research will be varied, with a number of DWP projects utilising the lab over the course of the year. Lab space could be used for a number of different activities depending on the phase of the project. Possible activities could include: -- Usability and accessibility testing -- Interviews and focus groups The specific needs will vary by research session for each project, but the research lab should generally: -- Be fully accessible for those with physical and/or mental heath conditions or long term health conditions -- Have an observation room that can host at least 12 people with either a 1 way mirror or video and audio streamed from the research space -- Must be easily accessible by public transport and have parking nearby -- Must have the facility for participants to be video and audio recorded and files transferred securely to the researchers in MPEG format on the day of the research -- Must have unrestricted Wi-Fi -- Provide an internet access device (PC or laptop)

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/39f26eb9-f135-499c-9324-56c5e0c3589d |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Other - |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 24 May 2018 |
| Submission deadline | 25 Apr 2018 |
| Future notice date | Not specified |
| Award date | 24 Apr 2018 |
| Contract period | 24 Apr 2018 - 25 Apr 2019 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £20,000 |
| Lots value | Not specified |
| Awards value | £20,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DEPARTMENT FOR WORK AND PENSIONS |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1H 9NA |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | TLE Yorkshire and The Humber |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | SIMPLEUSABILITY |

## CPV Codes

### Divisions

- 73 - Research and development services and related consultancy services

### Codes

- 73111000 - Research laboratory services

## Release History

- 24 May 2018 at 13:47 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/39f26eb9-f135-499c-9324-56c5e0c3589d

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/39f26eb9-f135-499c-9324-56c5e0c3589d
  24th May 2018 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/858115fc-311d-4778-bf82-2c943400aa95
  n/a

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-6c0faa5b-1f80-42ed-b53c-8e7d27010c26. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-6c0faa5b-1f80-42ed-b53c-8e7d27010c26.json.