---
title: "Supply and Initial Implementation of an ITSM tool"
ocid: "ocds-b5fd17-6c57b460-97f3-4272-8f2f-3f7e2c56df0d"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-6c57b460-97f3-4272-8f2f-3f7e2c56df0d"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-6c57b460-97f3-4272-8f2f-3f7e2c56df0d.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-6c57b460-97f3-4272-8f2f-3f7e2c56df0d.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "LONDON BOROUGH OF REDBRIDGE"
published: "2017-09-21"
---

# Supply and Initial Implementation of an ITSM tool

Buyer: LONDON BOROUGH OF REDBRIDGE  
Current stage: Tender  
OCID: ocds-b5fd17-6c57b460-97f3-4272-8f2f-3f7e2c56df0d

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## Summary

The London Borough of Redbridge is currently conducting a tender for the supply and initial implementation of an IT service management (ITSM) tool, valued at £115,000. This opportunity falls within the software package and information systems sector, with additional classifications in IT services, including consulting and software development. The tender was published on 21st September 2017 and is at the active planning stage, with a deadline for submissions set for 27th October 2017. The procurement follows an open procedure, ensuring transparency and competition for interested suppliers.

This tender presents a significant opportunity for businesses specialising in software development and IT services, particularly those experienced in implementing ITSM solutions. Companies that focus on agile software methodologies and possess a strong understanding of public sector needs may find this tender particularly advantageous. Engaging in this contract could not only foster growth but also enhance a company's profile in the public procurement space, particularly within the London area.

## Notice

Supply and Initial Implementation of an ITSM tool

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/e41e5c4d-23de-46d3-aaa0-b1a41af23bf9 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 21 Sep 2017 |
| Submission deadline | 27 Oct 2017 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 24 Nov 2017 - 24 Nov 2020 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £115,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | LONDON BOROUGH OF REDBRIDGE |
| Locality | ILFORD |
| Post town | Ilford |
| Postcode | IG2 7QZ |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI5 Outer London - East and North East |
| ITL 3 | TLI53 Redbridge and Waltham Forest |
| Local authority | Redbridge |
| Electoral ward | Newbury |
| Westminster constituency | Ilford South |
| Delivery location | TLI London |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 48000000 - Software package and information systems
- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 21 Sep 2017 at 11:36 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/e41e5c4d-23de-46d3-aaa0-b1a41af23bf9

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/e41e5c4d-23de-46d3-aaa0-b1a41af23bf9
  21st September 2017 - Opportunity notice on Contracts Finder

## Notice URLs

- http://www.redbridge.gov.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-6c57b460-97f3-4272-8f2f-3f7e2c56df0d. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-6c57b460-97f3-4272-8f2f-3f7e2c56df0d.json.