---
title: "Crawley Borough Council Housing Software with support and maintenance"
ocid: "ocds-b5fd17-6c666b82-5214-4cf3-9008-40b338cb41e1"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-6c666b82-5214-4cf3-9008-40b338cb41e1"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-6c666b82-5214-4cf3-9008-40b338cb41e1.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-6c666b82-5214-4cf3-9008-40b338cb41e1.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "CRAWLEY BOROUGH COUNCIL"
published: "2025-02-13"
---

# Crawley Borough Council Housing Software with support and maintenance

Buyer: CRAWLEY BOROUGH COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-6c666b82-5214-4cf3-9008-40b338cb41e1

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-6c666b82-5214-4cf3-9008-40b338cb41e1)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-6c666b82-5214-4cf3-9008-40b338cb41e1.json)

## Summary

Crawley Borough Council has awarded a contract for housing software with ongoing support and maintenance to Civica UK Limited. This falls under the industry category of IT software packages. The procurement process was conducted via a call-off from the CCS Back Office Software framework, employing a selective procurement method. The tender, now at the award stage, was finalised on 26th September 2024, and the contract is set to commence on 1st February 2025, running until 31st January 2031. The total value of the contract is GBP 182,000. The procurement is intended for services to be provided in the South East region of the United Kingdom.

This tender presents multiple opportunities for businesses, particularly those specialising in IT solutions and software support. Small and medium-sized enterprises (SMEs), like Civica UK Limited, are well-suited to compete in such selective procurement processes, offering tailored IT solutions for public sector clients. Organisations capable of delivering SaaS solutions and essential support services will find this contract fitting to showcase their capabilities and foster growth within similar framework agreements.

## Notice

Crawley Borough Council have awarded a call-off contract under the CCS Back Office Software framework for the Abritas SaaS to manage their Housing requirements

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/2a793c50-cd9a-45c6-8de1-a4c6e3aa3626 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 13 Feb 2025 |
| Submission deadline | 20 Aug 2024 |
| Future notice date | Not specified |
| Award date | 25 Sep 2024 |
| Contract period | 1 Feb 2025 - 31 Jan 2031 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £182,000 |
| Lots value | Not specified |
| Awards value | £182,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | CRAWLEY BOROUGH COUNCIL |
| Locality | CRAWLEY |
| Post town | Redhill |
| Postcode | RH10 1UZ |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ2 Surrey, East and West Sussex |
| ITL 3 | TLJ28 West Sussex (North East) |
| Local authority | Crawley |
| Electoral ward | Three Bridges |
| Westminster constituency | Crawley |
| Delivery location | TLJ South East (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CIVICA |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48517000 - IT software package

## Release History

- 13 Feb 2025 at 10:30 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/2a793c50-cd9a-45c6-8de1-a4c6e3aa3626

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/2a793c50-cd9a-45c6-8de1-a4c6e3aa3626
  13th February 2025 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-6c666b82-5214-4cf3-9008-40b338cb41e1. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-6c666b82-5214-4cf3-9008-40b338cb41e1.json.