--- title: "Email Service Provider" ocid: "ocds-b5fd17-6c88c45e-209b-4898-af04-6e48b945753e" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-6c88c45e-209b-4898-af04-6e48b945753e" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-6c88c45e-209b-4898-af04-6e48b945753e.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-6c88c45e-209b-4898-af04-6e48b945753e.json" source: "Contracts Finder" current_stage: "Tender" buyer: "LONDON & PARTNERS LIMITED" published: "2020-01-20" --- # Email Service Provider Buyer: LONDON & PARTNERS LIMITED Current stage: Tender OCID: ocds-b5fd17-6c88c45e-209b-4898-af04-6e48b945753e [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-6c88c45e-209b-4898-af04-6e48b945753e) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-6c88c45e-209b-4898-af04-6e48b945753e.json) ## Summary The London & Partners Limited is currently seeking an Email Service Provider through an open procurement process with a total value of £150,000 over a three-year contract period, commencing on 1st May 2020 and running until 30th April 2023. The tender, identified as PRO 106, is classified under the CPV code 48811000 for email systems. The tender period will close on 14th February 2020, and the delivery of services will be primarily based in London, United Kingdom. This opportunity aims to enhance omnichannel marketing capabilities for the buyer, incorporating various communication tools including email marketing, SMS, and web-based integration options. This tender presents significant growth opportunities for businesses specialising in digital marketing services, particularly those with expertise in omnichannel solutions and email marketing. Companies that are well-suited for this tender should possess strong capabilities in customer profile management, automation, personalisation, and system integration, especially with platforms like Salesforce and Sitecore. Small and Medium Enterprises (SMEs) are encouraged to apply, as the procurement is designed to promote inclusivity and provide support to innovative service providers in the marketing technology sector. ## Notice London & Partnes require a fixed, permanent Email Service Provider to cover the next three years (initial two years and an additional year extension). The chosen provider is expected to offer a robust set of omnichannel marketing tools to help deliver engaging conversations across our channels. These include: Email Marketing SMS / WhatsApp Social Mobile Ads Web Email Marketing at the core, it is expected that the suite of tools cover: Standard email marketing mechanics, including advanced creation and delivery Customer profile management and targeting options Automation and personalisation Integration options - in particular, with Salesforce and Sitecore Evaluation and tracking Support and customer service Securing an ESP for the next three years will enable us to continue delivering the volume and quality of activity, as well as continue to develop Email Marketing, as a channel, for multiple audiences. A fresh look at the current state of the market will ensure we're using the best fitting ESP for our current and future needs, and budget. In terms of integrations, the chosen provider is expected to integrate directly with Sitecore and Salesforce. ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/a3877155-1d18-48d9-92be-bdc6367b9123 | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure (below threshold) | | Tender suitability | SME | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 20 Jan 2020 | | Submission deadline | 14 Feb 2020 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 30 Apr 2020 - 30 Apr 2022 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £150,000 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | LONDON & PARTNERS LIMITED | | Locality | LONDON | | Post town | South East London | | Postcode | SE1 2RR | | Country | England | | ITL 1 | TLI London | | ITL 2 | TLI4 Inner London - East | | ITL 3 | TLI44 Lewisham and Southwark | | Local authority | Southwark | | Electoral ward | London Bridge & West Bermondsey | | Westminster constituency | Bermondsey and Old Southwark | | Delivery location | TLI London | ## CPV Codes ### Divisions - 48 - Software package and information systems ### Codes - 48811000 - E-mail system ## Release History - 20 Jan 2020 at 11:45 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/a3877155-1d18-48d9-92be-bdc6367b9123 - 15 Jan 2020 at 12:07 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/a3877155-1d18-48d9-92be-bdc6367b9123 ## Documents - https://www.contractsfinder.service.gov.uk/Notice/a3877155-1d18-48d9-92be-bdc6367b9123 20th January 2020 - Opportunity notice on Contracts Finder - https://www.contractsfinder.service.gov.uk/Notice/Attachment/19dfdbbb-975d-42d3-8df0-7ac72e4f7341 RFP Document - https://www.contractsfinder.service.gov.uk/Notice/Attachment/62584a0d-df24-4a33-b6a7-a18471eb61e5 Pricing Schedule - https://www.contractsfinder.service.gov.uk/Notice/Attachment/3a5adeb0-ef9f-4a33-9dda-0b3cbb2ad153 Terms & Conditions - https://www.contractsfinder.service.gov.uk/Notice/Attachment/7b2d2415-58b2-4d83-8588-e855eafaab6a Pricing Schedule ## Notice URLs - https://www.londonandpartners.com/ ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-6c88c45e-209b-4898-af04-6e48b945753e. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-6c88c45e-209b-4898-af04-6e48b945753e.json.