---
title: "Provision of a Computer Aided Dispatch (CAD) system and on-going maintenance and support"
ocid: "ocds-b5fd17-6c9fec15-0c67-4639-8a99-eaf1d9592113"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-6c9fec15-0c67-4639-8a99-eaf1d9592113"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-6c9fec15-0c67-4639-8a99-eaf1d9592113.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-6c9fec15-0c67-4639-8a99-eaf1d9592113.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "LONDON AMBULANCE SERVICE"
published: "2020-02-19"
---

# Provision of a Computer Aided Dispatch (CAD) system and on-going maintenance and support

Buyer: LONDON AMBULANCE SERVICE  
Current stage: Tender  
OCID: ocds-b5fd17-6c9fec15-0c67-4639-8a99-eaf1d9592113

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## Summary

The London Ambulance Service NHS Trust is seeking suppliers for the provision of a Computer Aided Dispatch (CAD) system, including ongoing maintenance and support. This procurement falls under the category of industry-specific software packages and has a total budget of £4,000,000. The procurement is currently in the Tender stage, with submissions due by 5th March 2020. The contract, set to commence on 1st April 2020, is expected to last for 48 months, with an option for a 36-month extension, necessitating rapid action to ensure installation and operational readiness by late 2020.

This tender presents a significant opportunity for businesses specialising in software development and support services, particularly those with expertise in emergency response systems. Small and medium-sized enterprises (SMEs) are encouraged to participate, as the London Ambulance Service aims to integrate a commercially off-the-shelf product with existing systems, making it an appealing opportunity for firms that can demonstrate agility and innovation in their solutions. The accelerated nature of this tender indicates a pressing need for qualified candidates to contribute to improving the responsiveness of emergency services in London.

## Notice

The London Ambulance Service NHS Trust (the Contracting Authority) requires the provision of a replacement computer aided dispatch (CAD) system, along with its integration with other systems both within and external to the Contracting Authority, the implementation of the system, including training and the ongoing 24/7 support necessary and any other services or goods which may be required in connection with such services. It is currently envisaged that, in so far as is possible, the system shall be comprised of a commercially off the shelf product. The initial term is 48 months with an option to extend for a up to further a 36 months Additional information: Full details including the procurement documents are available at londonambulance.bravosolution.co.uk

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/f3cf626e-e788-4c04-bad8-dde5ec4b5290 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure (above threshold) |
| Tender suitability | SME |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 19 Feb 2020 |
| Submission deadline | 5 Mar 2020 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 31 Mar 2020 - 30 Apr 2024 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £4,000,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | LONDON AMBULANCE SERVICE |
| Locality | LONDON |
| Post town | South East London |
| Postcode | SE1 8SD |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI45 Lambeth |
| Local authority | Lambeth |
| Electoral ward | Waterloo & South Bank |
| Westminster constituency | Vauxhall and Camberwell Green |
| Delivery location | TLI London |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48100000 - Industry specific software package

## Release History

- 19 Feb 2020 at 16:00 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/f3cf626e-e788-4c04-bad8-dde5ec4b5290

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/f3cf626e-e788-4c04-bad8-dde5ec4b5290
  19th February 2020 - Opportunity notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-6c9fec15-0c67-4639-8a99-eaf1d9592113. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-6c9fec15-0c67-4639-8a99-eaf1d9592113.json.