---
title: "Community Urgent Eye Services to Bath, North East Somerset, Swindon and Wiltshire Integrated Care Board"
ocid: "ocds-b5fd17-6ca2e2a0-3360-4c45-be92-05207d859c32"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-6ca2e2a0-3360-4c45-be92-05207d859c32"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-6ca2e2a0-3360-4c45-be92-05207d859c32.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-6ca2e2a0-3360-4c45-be92-05207d859c32.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "NHS SOUTH, CENTRAL AND WEST COMMISSIONING SUPPORT UNIT"
published: "2024-03-21"
---

# Community Urgent Eye Services to Bath, North East Somerset, Swindon and Wiltshire Integrated Care Board

Buyer: NHS SOUTH, CENTRAL AND WEST COMMISSIONING SUPPORT UNIT  
Current stage: Tender  
OCID: ocds-b5fd17-6ca2e2a0-3360-4c45-be92-05207d859c32

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## Summary

The NHS South, Central and West Commissioning Support Unit is seeking providers for the Community Urgent Eye Services tender for Bath, North East Somerset, Swindon, and Wiltshire Integrated Care Board. This procurement involves three lots: Optometry Triage Referral Service, Community Urgent Eyecare Triage Service, and Community Urgent Eyecare Clinical Management Service. The contract duration is 3 years with a possible extension of up to 2 years. The total contract value across all lots is £1,368,000 for the initial 3 years and £2,280,000 with the full extension. The new service is slated to commence on October 1, 2024.

This tender presents an opportunity for providers committed to delivering quality health outcomes through innovation and creativity. Businesses in the health services sector, specifically those experienced in community eye care, optometry, urgent eyecare triage, and clinical management services, would be well-suited to compete. The procurement method for this opportunity is through a Provider Selection Regime (PSR) using a competitive process. Interested parties can access bid documentation and submit proposals following the guidelines outlined by the NHS South, Central and West Commissioning Support Unit.

## Notice

Bath and North East Somerset, Swindon and Wiltshire ("BSW") Integrated Care Board ("the ICB") seeks to secure a provider who has the capacity and capability to deliver community eye care services for patients registered with a GP within the BSW footprint and in line with specified requirements. It is expected that the services will work collaboratively and have a harmonious and efficient relationship to provide a safe and co-ordinated eyecare pathway. The ICB seeks to work with providers who are committed to innovation and creativity in delivering good health outcomes. The scope of this tender covers 3 lots: Lot 1: Optometry Triage Referral Service Lot 2: Community Urgent Eyecare Triage Service Lot 3: Community Urgent Eyecare Clinical Management Service Lot 1: Optometry Triage Referral Service Working with the Referral Service, the Optometry Triage Referral Service will provide registered optometrists with relevant experience to enable the efficient assessment and triage of ophthalmological referrals to secondary care. Lot 2: Community Urgent Eyecare Triage Service The Triage Service will ensure people who have eye-related signs and/or symptoms that are perceived by those presenting to need prompt assistance with their concern. Via a single point of access the Triage service will provide remote/telephone triage directing patients with signs and symptoms of recent onset urgent ocular presentations to a telemedicine consultation or arrange for a face to face assessment and Clinical Management. Lot 3: Community Urgent Eyecare Clinical Management Service The Clinical Management Service is for those who have been referred via the Triage service. Patients will be assessed, agree a management plan which may include self-care, therapeutic recommendations, referrals and signposting. TUPE is likely to be applicable, further details can be found in the procurement documentation. The contract term for both lots will be for 3 years with an optional extension of any period up to 2 years. The maximum contract values per lot are: Lot 1: Optometry Triage Referral Service - PS85,000 per annum, giving a contract value of PS255,000 for the initial 3 year period and PS425,000 if the full extension period of 2 Year is adopted. Lot 2: Community Urgent Eyecare Triage Service - PS195,000pa giving a contract value of PS585,000 for the initial 3 year period and PS975,000 if the full extension period of 2 Year is adopted. Lot 3: Community Urgent Eyecare Clinical Management Service - PS176,000pa giving a contract value of PS528,000 for the initial 3 year period and PS880,000 if the full extension period of 2 Year is adopted. The total combined value across all lots is PS1,368,000 for the initial 3 year period and PS2,280,000 if the full extension period of 2 Year is adopted. The new service will commence on the 1st October 2024. This exercise is being carried out by NHS South, Central and West Commissioning Support Unit (SCW) on behalf of the Commissioner. Additional information: Interested providers will be able to view this opportunity via the live opportunities list on the 'Health Family' e-procurement system, Atamis. Click on 'View our Live Opportunities' from the home page, available on the following link: https://health-family.force.com/s/Welcome. Once you have found the opportunity (via the search function, using the title or reference number), to gain full access to the bid documentation (including questionnaires), you will need to click on 'Register interest' - this will take you to the log-in page. If you are not already registered on the system, you will need to do so before gaining full access to the documentation and be able to submit a bid. This is a Provider Selection Regime (PSR) Contract Notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/c125f1e0-f790-4167-a401-b0c260548e4c |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Other - Provider Selection Regime (PSR) - Competitive Process |
| Tender suitability | SME, VCSE |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 21 Mar 2024 |
| Submission deadline | 2 Apr 2024 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 30 Sep 2024 - 30 Sep 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £2,280,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS SOUTH, CENTRAL AND WEST COMMISSIONING SUPPORT UNIT |
| Locality | CHIPPENHAM |
| Post town | Swindon |
| Postcode | SN15 1GG |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK7 Gloucestershire and Wiltshire |
| ITL 3 | TLK72 Wiltshire |
| Local authority | Wiltshire |
| Electoral ward | Chippenham Monkton |
| Westminster constituency | Chippenham |
| Delivery location | TLK South West (England) |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85100000 - Health services

## Release History

- 21 Mar 2024 at 12:58 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/c125f1e0-f790-4167-a401-b0c260548e4c
- 28 Feb 2024 at 17:07 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/c125f1e0-f790-4167-a401-b0c260548e4c

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/c125f1e0-f790-4167-a401-b0c260548e4c
  21st March 2024 - Opportunity notice on Contracts Finder

## Notice URLs

- https://health-family.force.com/s/Welcome

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-6ca2e2a0-3360-4c45-be92-05207d859c32. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-6ca2e2a0-3360-4c45-be92-05207d859c32.json.
