---
title: "UKEF ITSM Tool"
ocid: "ocds-b5fd17-6cb475a2-79d6-4d36-b6ed-f194e4bb25c3"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-6cb475a2-79d6-4d36-b6ed-f194e4bb25c3"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-6cb475a2-79d6-4d36-b6ed-f194e4bb25c3.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-6cb475a2-79d6-4d36-b6ed-f194e4bb25c3.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DEPARTMENT FOR INTERNATIONAL TRADE"
published: "2023-04-20"
---

# UKEF ITSM Tool

Buyer: DEPARTMENT FOR INTERNATIONAL TRADE  
Current stage: Award  
OCID: ocds-b5fd17-6cb475a2-79d6-4d36-b6ed-f194e4bb25c3

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-6cb475a2-79d6-4d36-b6ed-f194e4bb25c3)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-6cb475a2-79d6-4d36-b6ed-f194e4bb25c3.json)

## Summary

The Department for International Trade has awarded a contract for the UKEF ITSM Tool within the Software package and information systems category. The procurement method was selective, with a total contract value of £82,000. The tender period ended on 23rd February 2023, and the contract spans from 27th March 2023 to 26th March 2025. The buyer is located in London, United Kingdom.

This opportunity is suitable for small and medium-sized enterprises (SMEs) seeking to provide ITSM solutions. The Department for International Trade has identified Halo Service Solutions LTD as the supplier for this contract. Businesses offering innovative IT services and solutions may find this tender appealing as it involves a specific software package and information systems project.

## Notice

ITSM tool

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/c1870bde-f3f3-425b-b1c8-7ad718859b16 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Works |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 20 Apr 2023 |
| Submission deadline | 23 Feb 2023 |
| Future notice date | Not specified |
| Award date | 9 Mar 2023 |
| Contract period | 26 Mar 2023 - 26 Mar 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £82,000 |
| Lots value | Not specified |
| Awards value | £82,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DEPARTMENT FOR INTERNATIONAL TRADE |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1A 2DY |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | TLI London |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | HALO SERVICE SOLUTIONS |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 20 Apr 2023 at 13:17 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/c1870bde-f3f3-425b-b1c8-7ad718859b16

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/c1870bde-f3f3-425b-b1c8-7ad718859b16
  20th April 2023 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/2743c30b-d2b9-431b-8f29-b6f3a35ac073
  n/a

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-6cb475a2-79d6-4d36-b6ed-f194e4bb25c3. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-6cb475a2-79d6-4d36-b6ed-f194e4bb25c3.json.