---
title: "The Princess Alexandra Hospital NHS Trust - Synbiotix Helpdesk and Automated Task Allocation (UHB) Incl. Catering and Domestic"
ocid: "ocds-b5fd17-6cd50fa0-4555-4f69-be79-982c0889efa5"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-6cd50fa0-4555-4f69-be79-982c0889efa5"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-6cd50fa0-4555-4f69-be79-982c0889efa5.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-6cd50fa0-4555-4f69-be79-982c0889efa5.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "HERTFORDSHIRE AND WEST ESSEX NHS PROCUREMENT"
published: "2023-02-17"
---

# The Princess Alexandra Hospital NHS Trust - Synbiotix Helpdesk and Automated Task Allocation (UHB) Incl. Catering and Domestic

Buyer: HERTFORDSHIRE AND WEST ESSEX NHS PROCUREMENT  
Current stage: Award  
OCID: ocds-b5fd17-6cd50fa0-4555-4f69-be79-982c0889efa5

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-6cd50fa0-4555-4f69-be79-982c0889efa5.json)

## Summary

The Princess Alexandra Hospital NHS Trust has awarded a contract for Synbiotix Helpdesk and Automated Task Allocation services, including catering and domestic management software services. The procurement was carried out through a selective method, with a total contract value of £57,065 in GBP. The procurement stage has been completed, and the contract period is set to commence from 1st February 2023 to 31st January 2025. The buying organisation, Hertfordshire and West Essex NHS Procurement, located in Welwyn Garden City, England, oversaw this procurement process, which concluded with an award made on 13th February 2023.

This tender presents an opportunity for businesses, especially those specialising in network management software services, to compete and potentially grow their operations. Small and medium-sized enterprises are well-suited to participate in this procurement due to the emphasis on SME suitability. The contracting authority, Hertfordshire and West Essex NHS Procurement, has selected SOFTCAT PLC as the supplier for this contract, showcasing potential for established suppliers to engage with the public sector and contribute to the delivery of essential healthcare services in the United Kingdom.

## Notice

The Princess Alexandra Hospital NHS Trust - Synbiotix Catering & Domestics management System

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/2762e0c8-c9f3-412e-8dee-493688c1eabc |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 17 Feb 2023 |
| Submission deadline | 31 Jan 2023 |
| Future notice date | Not specified |
| Award date | 13 Feb 2023 |
| Contract period | 1 Feb 2023 - 31 Jan 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £57,065 |
| Lots value | Not specified |
| Awards value | £89,130 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | HERTFORDSHIRE AND WEST ESSEX NHS PROCUREMENT |
| Locality | WELWYN GARDEN CITY |
| Post town | St Albans |
| Postcode | AL8 6NS |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH2 Bedfordshire and Hertfordshire |
| ITL 3 | TLH26 North and East Hertfordshire |
| Local authority | Welwyn Hatfield |
| Electoral ward | Handside |
| Westminster constituency | Welwyn Hatfield |
| Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | SOFTCAT |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72511000 - Network management software services

## Release History

- 17 Feb 2023 at 10:15 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/2762e0c8-c9f3-412e-8dee-493688c1eabc
- 17 Feb 2023 at 10:11 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/2dd1a332-5c08-43e1-8c5f-ec10db63a75f

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/2762e0c8-c9f3-412e-8dee-493688c1eabc
  17th February 2023 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/2dd1a332-5c08-43e1-8c5f-ec10db63a75f
  17th February 2023 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-6cd50fa0-4555-4f69-be79-982c0889efa5. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-6cd50fa0-4555-4f69-be79-982c0889efa5.json.