---
title: "NHS Workforce User Experience Discovery"
ocid: "ocds-b5fd17-6ce8534b-5614-489c-90ec-aef7ec6f172b"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-6ce8534b-5614-489c-90ec-aef7ec6f172b"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-6ce8534b-5614-489c-90ec-aef7ec6f172b.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-6ce8534b-5614-489c-90ec-aef7ec6f172b.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "NHS BUSINESS SERVICES AUTHORITY"
published: "2019-10-16"
---

# NHS Workforce User Experience Discovery

Buyer: NHS BUSINESS SERVICES AUTHORITY  
Current stage: Award  
OCID: ocds-b5fd17-6ce8534b-5614-489c-90ec-aef7ec6f172b

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-6ce8534b-5614-489c-90ec-aef7ec6f172b)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-6ce8534b-5614-489c-90ec-aef7ec6f172b.json)

## Summary

The NHS Business Services Authority is undertaking a public procurement process titled "NHS Workforce User Experience Discovery," aimed at identifying needs and opportunities for delivering integrated digital services to NHS employees. This project falls under the IT services industry and is located in Newcastle upon Tyne, England. The contract is valued at £124,150 and is awarded to Valtech Limited, with a contract period commencing on 23 September 2019 and concluding on 22 September 2020. The procurement was carried out using a selective method, specifically a call-off from the Digital Outcomes and Specialist 3 framework, and the tender period ended on 16 August 2019.

This tender presents significant opportunities for small and medium-sized enterprises (SMEs) and voluntary, community and social enterprises (VCSEs) to engage in the IT services sector, particularly those with capabilities in consulting, software development, and digital support. Businesses capable of innovating integrated digital solutions tailored for healthcare environments will find a fitting platform to grow. The nature of the contract emphasises the need for expertise in user experience and digital service integration, making it ideal for firms specialising in health tech and digital consultancy.

## Notice

To conduct a Discovery to identify needs and opportunities for delivery of integrated digital services to NHS employees. This contract started on 23/09/2019 and is valid for 12 months. There is no option to extend. Additional information: Procured using the Digital Outcomes and Specialist 3 framework (DOS3).

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/62b064b5-9156-4ff9-a034-461bc5452301 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Not specified |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME, VCSE |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 16 Oct 2019 |
| Submission deadline | 16 Aug 2019 |
| Future notice date | Not specified |
| Award date | 4 Sep 2019 |
| Contract period | 22 Sep 2019 - 22 Sep 2020 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £124,150 |
| Lots value | Not specified |
| Awards value | £124,150 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS BUSINESS SERVICES AUTHORITY |
| Locality | NEWCASTLE UPON TYNE |
| Post town | Newcastle upon Tyne |
| Postcode | NE15 8NY |
| Country | England |
| ITL 1 | TLC North East (England) |
| ITL 2 | TLC4 Northumberland, Durham and Tyne & Wear |
| ITL 3 | TLC43 Tyneside |
| Local authority | Newcastle upon Tyne |
| Electoral ward | Lemington |
| Westminster constituency | Newcastle upon Tyne Central and West |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | VALTECH |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 16 Oct 2019 at 12:40 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/62b064b5-9156-4ff9-a034-461bc5452301

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/62b064b5-9156-4ff9-a034-461bc5452301
  16th October 2019 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-6ce8534b-5614-489c-90ec-aef7ec6f172b. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-6ce8534b-5614-489c-90ec-aef7ec6f172b.json.