---
title: "Provision of ServiceNow ITSM licencing"
ocid: "ocds-b5fd17-6cee948c-6a4e-47a7-a538-b8f0950fcc0e"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-6cee948c-6a4e-47a7-a538-b8f0950fcc0e"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-6cee948c-6a4e-47a7-a538-b8f0950fcc0e.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-6cee948c-6a4e-47a7-a538-b8f0950fcc0e.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DEFRA NETWORK ETENDERING PORTAL"
published: "2022-07-26"
---

# Provision of ServiceNow ITSM licencing

Buyer: DEFRA NETWORK ETENDERING PORTAL  
Current stage: Award  
OCID: ocds-b5fd17-6cee948c-6a4e-47a7-a538-b8f0950fcc0e

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-6cee948c-6a4e-47a7-a538-b8f0950fcc0e)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-6cee948c-6a4e-47a7-a538-b8f0950fcc0e.json)

## Summary

The procurement process for the provision of ServiceNow ITSM licensing is managed by the Defra Network eTendering Portal. This tender, valued at £5,249,319.96, falls within the miscellaneous software package and computer systems industry. The award was published on 26 July 2022, following a selective procurement method via a call-off from a framework agreement. The contract period is set to begin on 6 November 2022 and conclude on 5 November 2025, encompassing delivery across the British Overseas Territories, Channel Islands, Europe, Isle of Man, the Rest of the World, and the United Kingdom.

This tender presents significant growth opportunities for businesses involved in IT solutions, particularly those specialising in software licensing and IT service management. Larger firms, such as Computacenter (UK) Limited, may compete effectively, but there may also be opportunities for collaborative ventures between SMEs and larger companies. Businesses that focus on providing innovative IT solutions tailored to public sector needs will be well-suited to engage in future tenders of a similar nature.

## Notice

Contract award notice for the provision of Service Now ITSM licencing

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/3cae1e2a-dbf9-4be9-aa0b-0ce1aaea919c |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Goods |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 26 Jul 2022 |
| Submission deadline | 22 Jun 2022 |
| Future notice date | Not specified |
| Award date | 25 Jul 2022 |
| Contract period | 6 Nov 2022 - 5 Nov 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £5,249,319 |
| Lots value | Not specified |
| Awards value | £5,249,319 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DEFRA NETWORK ETENDERING PORTAL |
| Locality | BRISTOL |
| Post town | Bristol |
| Postcode | BS1 5EH |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK5 West of England |
| ITL 3 | TLK51 Bristol, City of |
| Local authority | Bristol, City of |
| Electoral ward | Central |
| Westminster constituency | Bristol Central |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | COMPUTACENTER (UK |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48900000 - Miscellaneous software package and computer systems

## Release History

- 26 Jul 2022 at 12:56 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/3cae1e2a-dbf9-4be9-aa0b-0ce1aaea919c

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/3cae1e2a-dbf9-4be9-aa0b-0ce1aaea919c
  26th July 2022 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/95578faa-6452-47b3-a531-0d2167a174d2
  n/a

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-6cee948c-6a4e-47a7-a538-b8f0950fcc0e. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-6cee948c-6a4e-47a7-a538-b8f0950fcc0e.json.