---
title: "Patient and Guest Digital Media Platform Managed Service"
ocid: "ocds-b5fd17-6d020521-0eed-4caa-b228-7fbeffec77f9"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-6d020521-0eed-4caa-b228-7fbeffec77f9"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-6d020521-0eed-4caa-b228-7fbeffec77f9.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-6d020521-0eed-4caa-b228-7fbeffec77f9.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "WEST SUFFOLK NHS FOUNDATION TRUST"
published: "2026-07-13"
---

# Patient and Guest Digital Media Platform Managed Service

Buyer: WEST SUFFOLK NHS FOUNDATION TRUST  
Current stage: Award  
OCID: ocds-b5fd17-6d020521-0eed-4caa-b228-7fbeffec77f9

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## Summary

The procurement process led by the West Suffolk NHS Foundation Trust, titled "Patient and Guest Digital Media Platform Managed Service," has reached the award stage as of 13th July 2026. This service falls under the industry category of systems support services (CPV: 72253200) and targets the East of England, specifically Bury St Edmunds, with postal code IP33 2QZ. The procurement was executed through a selective method as a call-off from a framework agreement, providing a managed service for digital media across the Trust's facilities. The project commenced on 25th November 2025 and will conclude on 24th November 2026, with the award valued at £24,558. The procurement status is marked as complete, and Wifispark Limited, identified as a Small or Medium-sized Enterprise, has been announced as the supplier.

This tender presents significant business growth opportunities for SMEs specialising in digital media and systems support services. Firms experienced in maintaining and administering digital media platforms stand to benefit from the consistent service demand within the NHS infrastructure. Businesses adept in offering comprehensive solutions that encompass platform monitoring, incident resolution, content management, and overall systems support will find themselves well-suited to compete in similar future tenders. This procurement highlights the potential for small businesses to engage in substantial contracts supporting public health service providers, encouraging diversification and expansion within the digital services sector.

## Notice

A managed service and maintenance arrangement for the Trust's patient and guest digital media platform. The service provides ongoing support, monitoring, maintenance, incident resolution, content management and platform administration to ensure the continued availability and performance of digital media, entertainment, information and communication services delivered across the Trust's facilities.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/117e37f5-a8a0-4d98-b0a2-ccaa2af6b3d4 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 13 Jul 2026 |
| Submission deadline | 25 Sep 2025 |
| Future notice date | Not specified |
| Award date | 22 Dec 2025 |
| Contract period | 25 Nov 2025 - 24 Nov 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £24,558 |
| Lots value | Not specified |
| Awards value | £24,558 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | WEST SUFFOLK NHS FOUNDATION TRUST |
| Locality | BURY ST EDMUNDS |
| Post town | Ipswich |
| Postcode | IP33 2QZ |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH6 Suffolk |
| ITL 3 | TLH64 West Suffolk |
| Local authority | West Suffolk |
| Electoral ward | Southgate |
| Westminster constituency | Bury St Edmunds and Stowmarket |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | WIFISPARK |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72253200 - Systems support services

## Release History

- 13 Jul 2026 at 13:20 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/117e37f5-a8a0-4d98-b0a2-ccaa2af6b3d4

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/117e37f5-a8a0-4d98-b0a2-ccaa2af6b3d4
  13th July 2026 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-6d020521-0eed-4caa-b228-7fbeffec77f9. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-6d020521-0eed-4caa-b228-7fbeffec77f9.json.