---
title: "Free-Flow Charging Package A: Road User Charging Services"
ocid: "ocds-b5fd17-6d030993-63e8-4d22-9f50-8dbeaa2c0572"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-6d030993-63e8-4d22-9f50-8dbeaa2c0572"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-6d030993-63e8-4d22-9f50-8dbeaa2c0572.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-6d030993-63e8-4d22-9f50-8dbeaa2c0572.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "HIGHWAYS ENGLAND"
published: "2021-05-19"
---

# Free-Flow Charging Package A: Road User Charging Services

Buyer: HIGHWAYS ENGLAND  
Current stage: Award  
OCID: ocds-b5fd17-6d030993-63e8-4d22-9f50-8dbeaa2c0572

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## Summary

Highways England has awarded a contract titled "Free-Flow Charging Package A: Road User Charging Services" for the provision of road user charging services related to the Dartford-Thurrock River Crossing. This procurement falls within the industry category of highway toll services and has a total value of £150,000,000. The awarded contract is active and commenced on 26 April 2021, with a contractual period extending until 31 October 2031. The procurement method used for this contract was a competitive procedure with negotiation, and it involved several operational services such as vehicle identification, account management, and customer support.

This contract presents significant opportunities for businesses by enabling them to engage in services linked to road user charging systems. Companies that specialise in payment processing technology, vehicle identification systems, and road transport services would be particularly well-suited to compete for this contract. As the need for efficient toll collection and management continues to rise, interested service providers should consider the scalability and adaptability of their solutions to meet the diverse needs of regional transport networks.

## Notice

Highways England is the government company charged with operating, maintaining and improving motorways and major (trunk) roads in England. Highways England has procured (as a procurement agent on behalf of the Secretary of State for Transport, as described in the Highways England framework document annex C paragraph 2) a second generation free-flow charging service solution for the existing Dartford-Thurrock River Crossing road user charging scheme. A road user charge has been collected at this crossing since 2003 to manage the high demand for its use. Any solution is expected to offer proportionate scalability where systems and operations can deal with alternative charging schemes. This notice is for Road User Charging Services (Package A) as part of the overall free-flow charging service solution, and comprises of vehicle identification, account management, payment processing, and customer services. More information can be found in the Contract Award Notice: https://www.find-tender.service.gov.uk/Notice/010774-2021?origin=SearchResults&p=1

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/15b6f108-fd6a-4d9e-819a-9debe036b8eb |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Competitive procedure with negotiation (above threshold) |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 19 May 2021 |
| Submission deadline | 16 Sep 2020 |
| Future notice date | Not specified |
| Award date | 25 Apr 2021 |
| Contract period | 25 Apr 2021 - 31 Oct 2031 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £150,000,000 |
| Lots value | Not specified |
| Awards value | £150,000,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | HIGHWAYS ENGLAND |
| Locality | BRISTOL |
| Post town | Bristol |
| Postcode | BS1 6HA |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK5 West of England |
| ITL 3 | TLK51 Bristol, City of |
| Local authority | Bristol, City of |
| Electoral ward | Lawrence Hill |
| Westminster constituency | Bristol East |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CONDUENT PARKING ENFORCEMENT SOLUTIONS |

## CPV Codes

### Divisions

- 63 - Supporting and auxiliary transport services; travel agencies services

### Codes

- 63712210 - Highway toll services

## Release History

- 19 May 2021 at 08:36 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/15b6f108-fd6a-4d9e-819a-9debe036b8eb

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/15b6f108-fd6a-4d9e-819a-9debe036b8eb
  19th May 2021 - Awarded contract notice on Contracts Finder

## Notice URLs

- https://www.find-tender.service.gov.uk/Notice/010774-2021?origin=SearchResults&p=1

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-6d030993-63e8-4d22-9f50-8dbeaa2c0572. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-6d030993-63e8-4d22-9f50-8dbeaa2c0572.json.