--- title: "P0823 - Welfare Benefits and Debt Advice Service" ocid: "ocds-b5fd17-6d3afaef-9049-4d48-b3fd-4ddb03208061" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-6d3afaef-9049-4d48-b3fd-4ddb03208061" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-6d3afaef-9049-4d48-b3fd-4ddb03208061.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-6d3afaef-9049-4d48-b3fd-4ddb03208061.json" source: "Contracts Finder" current_stage: "Tender" buyer: "BIRMINGHAM CITY COUNCIL" published: "2021-10-26" --- # P0823 - Welfare Benefits and Debt Advice Service Buyer: BIRMINGHAM CITY COUNCIL Current stage: Tender OCID: ocds-b5fd17-6d3afaef-9049-4d48-b3fd-4ddb03208061 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-6d3afaef-9049-4d48-b3fd-4ddb03208061) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-6d3afaef-9049-4d48-b3fd-4ddb03208061.json) ## Summary The Birmingham City Council is initiating a tender process for the "Welfare Benefits and Debt Advice Service," aimed at delivering crucial community services under the classification of "Provision of services to the community." This procurement is currently active and will follow an open procedure, with the deadline for submissions set for 12:00 hours on 6th December 2021. The contract will last for three years, commencing on 1st April 2022 and concluding on 31st March 2025. Services are to be performed across various geographical lots within Birmingham, including both face-to-face and telephone advice, as well as tribunal representation. This tender presents significant opportunities for businesses, particularly those specializing in welfare benefits, debt advice, and related legal representation services. Small and Medium Enterprises (SMEs) are encouraged to participate, as the procurement has been designed with them in mind. Businesses with experience in community services and a solid understanding of the welfare system would be well-suited to compete. Engaging with this contract could enable providers to expand their operations while meeting essential community needs in Birmingham. ## Notice The Council wishes to establish a Contract for the provision of Welfare benefits, debt advice and tribunal representation service as set out in the service specification document. The services have been divided into 4 Lots: I. Face to Face Advice & Area Leadership Role: Four (4) individual geographical contracts for North, South, East, West and Central Birmingham. II. Telephone Advice Service: A city-wide telephone advice service (welfare benefits and debt advice). III. Tribunal Representation Service: Advice and representation at tribunal for any welfare benefit that has an independent right of appeal. Lot Service: Lot 1a - Face-to-Face Advice & Area Leadership Role - North Lot 1b - Face-to-Face Advice & Area Leadership Role - South Lot 1c - Face-to-Face Advice & Area Leadership Role - East Lot 1d - Face-to-Face Advice & Area Leadership Role - West & Central Lot 2 - Telephone Advice - Citywide Lot 3 - Tribunal Representation - Citywide The Contract will last for 3 years (unless terminated under the terms and conditions of contract. Please note TUPE will apply to this contract. The TUPE information will be released to you upon receipt of a signed copy of Appendix 3 - TUPE Confidentiality Agreement. You are advised to fill this in as soon as possible on receipt and return via https://in-tendhost.co.uk/birminghamcc If you are interested in quoting please click on the following link to access Birmingham City Council's tender Portal: https://in-tendhost.co.uk/birminghamcc/ and submit your details to register as a bidder. We will send you a log on and password so you can download the Invitation to Tender document and supporting information; your completed ITT should be returned by 1200hrs on 6th December 2021 using the Supplier Portal. Additional information: If you are interested in tendering please click on the following link to access Birmingham City Council's tender Portal. Delivery Notes Birmingham Is a Recurrent Procurement Type? : No ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/798bc2ce-b95d-426c-a1e3-16d48f47b5f2 | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure (above threshold) | | Tender suitability | SME | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 26 Oct 2021 | | Submission deadline | 6 Dec 2021 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 1 Apr 2022 - 31 Mar 2025 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | BIRMINGHAM CITY COUNCIL | | Locality | WEST MIDLANDS | | Post town | Birmingham | | Postcode | B4 7WB | | Country | England | | ITL 1 | TLG West Midlands (England) | | ITL 2 | TLG3 West Midlands | | ITL 3 | TLG31 Birmingham | | Local authority | Birmingham | | Electoral ward | Newtown | | Westminster constituency | Birmingham Ladywood | | Delivery location | TLG West Midlands (England) | ## CPV Codes ### Divisions - 75 - Administration, defence and social security services ### Codes - 75200000 - Provision of services to the community ## Release History - 26 Oct 2021 at 16:01 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/798bc2ce-b95d-426c-a1e3-16d48f47b5f2 ## Documents - https://www.contractsfinder.service.gov.uk/Notice/798bc2ce-b95d-426c-a1e3-16d48f47b5f2 26th October 2021 - Opportunity notice on Contracts Finder - https://in-tendhost.co.uk/birminghamcc/aspx/ Additional information on how to apply for this contract ## Notice URLs - https://in-tendhost.co.uk/birminghamcc - https://in-tendhost.co.uk/birminghamcc/ ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-6d3afaef-9049-4d48-b3fd-4ddb03208061. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-6d3afaef-9049-4d48-b3fd-4ddb03208061.json.