---
title: "Care and Support at Home - Lot 1"
ocid: "ocds-b5fd17-6d57838a-a031-4f62-b8c4-a527fa602b34"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-6d57838a-a031-4f62-b8c4-a527fa602b34"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-6d57838a-a031-4f62-b8c4-a527fa602b34.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-6d57838a-a031-4f62-b8c4-a527fa602b34.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DORSET COUNCIL"
published: "2023-07-26"
---

# Care and Support at Home - Lot 1

Buyer: DORSET COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-6d57838a-a031-4f62-b8c4-a527fa602b34

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## Summary

The Dorset Council has awarded a contract for the provision of Home Care services under the title "Care and Support at Home - Lot 1". This contract falls under the Health and social work services category and has an estimated value of £187,583,000. The procurement process started with a tender on May 2, 2023, and the contract is set to begin on June 1, 2023, lasting until March 31, 2032.

This tender for Home Care services by the Dorset Council presents business opportunities for providers in the health and social care industry. Small and medium-sized enterprises (SMEs) as well as voluntary, community, and social enterprise (VCSE) organisations are well-suited to compete for this contract. The contract period allows for long-term business growth and stability for the selected suppliers, offering opportunities to deliver person-centred care services to improve the quality of life for individuals in need of support.

## Notice

Home Care is the provision of person-centred personal care to improve an Individual's quality of life, enabling them to remain living in their own home and achieve their specified outcomes. Home Care is not about doing things for people in a way that increases dependency, but about supporting people to do things for themselves as far as they are able. Home Care should be seen as an opportunity to build on the Individual's skills and confidence to improve their independence and not as a long-term solution where possible. Home Care Services will be available 7am to 10pm seven (7) days per week, fifty-two (52) weeks of the year including public holidays. Providers are required to offer flexibility of timing to reflect a person-centred approach to the provision of services and not only based on Provider availability. The Provider will have systems in place to respond to referrals received at weekends and bank holidays, and for Care and Support Packages to commence at weekends and bank holidays, with staff available to carry out risk assessments etc. to ensure prompt service delivery. The Provider will be committed to delivering Services and will not terminate the delivery of the Call-Off Agreement where the Individual's outcomes are still unmet without agreement with the Commissioners. The Provider must ensure that the Individual is able to achieve and maintain a maximum level of independence and self-care. As such, the Provider will adopt policies that support a principle of empowering support to ensure that Provider staff do not foster Individual dependency. The Provider will deliver services at short notice to provide additional support if the Individual is in a crisis, including out of hours. The Provider will ensure that all policies and procedures are current, with staff understanding and applying their content in practice. The Provider is required to ensure that Individuals are supported to achieve the broad outcomes listed in the Service Specification (Section 5) and all personal outcomes agreed in the Care and Support Plan or the Health outcome plan. Home Care will be used to enable Individuals to live as independently as possible, and with dignity; it should not be done to the Individual but with the Individual. Providers will adopt a Strengths-Based approach to achieve this. The Home Care provision's approach is one of adaptability, regular reviews and change to meet needs. Home Care should not automatically be seen as being for life but should aim to create independency jointly with Individuals and to reduce levels of care depending on eligibility and outcomes that is proportionate and safe.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/664c127e-ada8-4d9f-841b-ff71090a018f |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Other - |
| Tender suitability | SME, VCSE |
| Awardee scale | Large, SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 26 Jul 2023 |
| Submission deadline | 2 May 2023 |
| Future notice date | Not specified |
| Award date | 25 Jul 2023 |
| Contract period | 31 Jul 2023 - 31 Mar 2032 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £187,583,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DORSET COUNCIL |
| Locality | DORCHESTER |
| Post town | Dorchester |
| Postcode | DT1 1XJ |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK6 North Somerset, Somerset and Dorset |
| ITL 3 | TLK64 Dorset |
| Local authority | Dorset |
| Electoral ward | Dorchester West |
| Westminster constituency | West Dorset |
| Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 17 |
| Supplier names | ADRIEL SUPPORTED LIVING CARE; AGINCARE LIVE IN CARE SERVICES LTD - DORSET; CANDLELIGHT HOMECARE SERVICES; CARE247SOLUTIONS; CYNOSURE HEALTH CARE; EDITH HEALTHCARE; ELEANOR NURSING AND SOCIAL CARE; GLOBAL HOUSE; HEARTFELT CARE YEOVIL AND SHERBORNE; NAYBERLE; OPTIMALCAREPLUS; PATHWAYS CARE; PREMIER CARE DORSET; SAFETYNET CARE; SILVERSTARS CARE; SUPPLICAN CARE AND SUPPORT; TEAM BRAIN INJURY SUPPORT |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85000000 - Health and social work services

## Release History

- 26 Jul 2023 at 15:57 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/664c127e-ada8-4d9f-841b-ff71090a018f

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/664c127e-ada8-4d9f-841b-ff71090a018f
  26th July 2023 - Awarded contract notice on Contracts Finder

## Notice URLs

- https://www.dorsetcouncil.gov.uk

## Provenance

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