---
title: "CP1824-19 Case Management System Domestic and Sexual Violence and Abuse"
ocid: "ocds-b5fd17-6daaa595-ca80-4d86-8b21-363b06ddb0f5"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-6daaa595-ca80-4d86-8b21-363b06ddb0f5"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-6daaa595-ca80-4d86-8b21-363b06ddb0f5.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-6daaa595-ca80-4d86-8b21-363b06ddb0f5.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DEVON COUNTY COUNCIL"
published: "2020-04-16"
---

# CP1824-19 Case Management System Domestic and Sexual Violence and Abuse

Buyer: DEVON COUNTY COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-6daaa595-ca80-4d86-8b21-363b06ddb0f5

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## Summary

The procurement process, led by Devon County Council, is focused on the development of a Case Management System for Domestic and Sexual Violence and Abuse, titled "CP1824-19 Case Management System Domestic and Sexual Violence and Abuse." This initiative, classified under the software package and information systems industry, aims to enhance service delivery support while streamlining administrative tasks for efficiency. The procurement adopted an open procedure method, and the tender was published on 13th November 2019, with the tender period concluding on 16th December 2019. The awarded contract commenced on 2nd March 2020 and is scheduled to end on 1st March 2023, with a total contract value of £70,000.

This tender presents significant opportunities for growth for small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) that specialise in software solutions, particularly those with experience in case management systems and data sharing for public services. Businesses capable of providing scalable, modern technology that meets the needs of public sector agencies and supports the objectives of domestic violence and abuse strategies will be well-positioned to compete. Additionally, those able to ensure seamless integration with existing systems, such as the Police referral system, will hold a competitive advantage in this tender process.

## Notice

Devon County Council commissions services for the victims and perpetrators of Domestic Violence & Sexual Abuse in Devon . The service is to support the delivery of the wider Devon Domestic and Sexual Violence Strategy (https://www.devon.gov.uk/dsva/the-dsva-strategy-and-action-plan/). The Council requires a modern service focussed case management system primarily to: * Increase potential for improved service user outcomes as well as access to support * Reduce administrative burden on front-line staff so that they can maximise efficiency. * Enable production and analysis of data for management to monitor the services and plan future commissioning; * To facilitate effective interface with the Police referral system and the MARAC process; * Allow for ongoing use of a commissioner owned system, reducing issue that may occur if the service is transitioned to a new service provider in the future. * To enable the LEESAR partner services to access one Case Management System for the delivery of the contract. The solution will need to be scalable so that other organisations providing domestic and sexual violence and abuse services can use it if required in future and provide open and modern technology such that data can be shared with other agencies with duties in this service area. Additional information: For expressing an interest in this business opportunity and receiving the Tender information visit Supplying the South West procurement portal.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/d7a1fff3-b8e9-410a-aa60-97ec490d8728 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME, VCSE |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 16 Apr 2020 |
| Submission deadline | 16 Dec 2019 |
| Future notice date | Not specified |
| Award date | 27 Mar 2020 |
| Contract period | 31 Mar 2020 - 1 Mar 2023 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £70,000 |
| Lots value | Not specified |
| Awards value | £70,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DEVON COUNTY COUNCIL |
| Locality | EXETER |
| Post town | Exeter |
| Postcode | EX2 4QD |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK4 Devon |
| ITL 3 | TLK43 Devon CC |
| Local authority | Exeter |
| Electoral ward | Newtown and St Leonard's |
| Westminster constituency | Exeter |
| Delivery location | TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | EMPOWERING-COMMUNITIES |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 16 Apr 2020 at 09:36 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/d7a1fff3-b8e9-410a-aa60-97ec490d8728
- 13 Nov 2019 at 14:16 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/fcf12f9e-0fe6-4c25-8e7b-7d85bbd83ad7

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/d7a1fff3-b8e9-410a-aa60-97ec490d8728
  15th April 2020 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/fcf12f9e-0fe6-4c25-8e7b-7d85bbd83ad7
  13th November 2019 - Opportunity notice on Contracts Finder
- https://www.supplyingthesouthwest.org.uk
  Supplying the South West Procurement Portal

## Notice URLs

- http://www.devon.gov.uk
- https://www.devon.gov.uk/dsva/the-dsva-strategy-and-action-plan/

## Provenance

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