---
title: "Provision of Software Support Services"
ocid: "ocds-b5fd17-6dd1fe05-afb0-4438-87cf-463f1e8908cf"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-6dd1fe05-afb0-4438-87cf-463f1e8908cf"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-6dd1fe05-afb0-4438-87cf-463f1e8908cf.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-6dd1fe05-afb0-4438-87cf-463f1e8908cf.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "MANCHESTER UNIVERSITY NHS FOUNDATION TRUST"
published: "2024-08-20"
---

# Provision of Software Support Services

Buyer: MANCHESTER UNIVERSITY NHS FOUNDATION TRUST  
Current stage: Award  
OCID: ocds-b5fd17-6dd1fe05-afb0-4438-87cf-463f1e8908cf

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-6dd1fe05-afb0-4438-87cf-463f1e8908cf)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-6dd1fe05-afb0-4438-87cf-463f1e8908cf.json)

## Summary

Manchester University NHS Foundation Trust has awarded a contract for the Provision of Software Support Services, scheduled from 5th July 2024 to 4th July 2025. This procurement falls under the software support services industry category, with an overall contract value of £39,600. The procurement followed a selective method, specifically a call-off from the RM6098 framework agreement. The contracting process is now complete, transitioning from tender to award stage, with the award made to Phoenix Software Limited. The business opportunity was very much directed towards small and medium-sized enterprises (SMEs), indicating the buyer’s intent to engage smaller firms, despite the recipient being a large company.

This tender presents substantial growth opportunities, especially for businesses specialising in software support services. Given the procurement size and scope, companies that possess robust expertise in software support stand to benefit significantly. The project location is primarily around Manchester, and businesses with a strong local presence, or those that can adeptly provide these services remotely, would find this contract advantageous. Enterprises that have experience with framework agreements and those looking to establish or expand their presence in the NHS procurement landscape would be well-suited to compete for similar future tenders.

## Notice

MFT procurement for Provision of Software Support Services under RM6098

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/af1cf898-0f53-479b-8ad5-7c2808c74bbb |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Goods |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 20 Aug 2024 |
| Submission deadline | 24 Jun 2024 |
| Future notice date | Not specified |
| Award date | 3 Jul 2024 |
| Contract period | 4 Jul 2024 - 4 Jul 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £39,600 |
| Lots value | Not specified |
| Awards value | £39,600 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | MANCHESTER UNIVERSITY NHS FOUNDATION TRUST |
| Locality | MANCHESTER |
| Post town | Manchester |
| Postcode | M13 9WL |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD3 Greater Manchester |
| ITL 3 | TLD33 Manchester |
| Local authority | Manchester |
| Electoral ward | Ardwick |
| Westminster constituency | Manchester Rusholme |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | PHOENIX SOFTWARE |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72261000 - Software support services

## Release History

- 20 Aug 2024 at 15:43 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/af1cf898-0f53-479b-8ad5-7c2808c74bbb

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/af1cf898-0f53-479b-8ad5-7c2808c74bbb
  20th August 2024 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/d65be91d-19c8-414f-a9a4-b47073a6d9d7

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-6dd1fe05-afb0-4438-87cf-463f1e8908cf. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-6dd1fe05-afb0-4438-87cf-463f1e8908cf.json.