---
title: "NNUH and QEH Friends and Families Test"
ocid: "ocds-b5fd17-6deb3edf-a37c-4c5d-9ea5-a11c1238ee45"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-6deb3edf-a37c-4c5d-9ea5-a11c1238ee45"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-6deb3edf-a37c-4c5d-9ea5-a11c1238ee45.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-6deb3edf-a37c-4c5d-9ea5-a11c1238ee45.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "NORFOLK AND NORWICH UNIVERSITY HOSPITALS NHS FOUNDATION TRUST"
published: "2021-03-03"
---

# NNUH and QEH Friends and Families Test

Buyer: NORFOLK AND NORWICH UNIVERSITY HOSPITALS NHS FOUNDATION TRUST  
Current stage: Award  
OCID: ocds-b5fd17-6deb3edf-a37c-4c5d-9ea5-a11c1238ee45

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## Summary

The procurement process, led by the Norfolk and Norwich University Hospitals NHS Foundation Trust, pertains to the "NNUH and QEH Friends and Families Test" project aimed at facilitating compliance with regulatory requirements for capturing patient feedback. This contract falls under the category of administrative healthcare services and is located at NNUH, Norwich (NR4 7UY). The procurement was conducted through a selective method, with the contract period running from February 1, 2021, to March 31, 2023. The award was made on January 31, 2021, with a total value of approximately £123,642.24.

This tender presents significant opportunities for businesses specializing in healthcare communications and patient feedback systems. Companies that can provide services to ensure consistent and timely patient feedback, particularly those with experience in working alongside healthcare organisations, would be well-suited to compete. Given the project's scope and duration, businesses looking to enhance their footprint in the healthcare sector should consider engaging with this contract to facilitate growth and development in this vital area.

## Notice

Service to be provided that enables the Trusts to meet their Friends and Families Test regulatory requirements and to capture and act upon patient feedback in a consistent, organised and timely manner.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/468b68ce-decd-42d7-93c1-d0b7386e00d3 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 3 Mar 2021 |
| Submission deadline | 31 Dec 2020 |
| Future notice date | Not specified |
| Award date | 31 Jan 2021 |
| Contract period | 1 Feb 2021 - 31 Mar 2023 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £150,000 |
| Lots value | Not specified |
| Awards value | £123,642 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NORFOLK AND NORWICH UNIVERSITY HOSPITALS NHS FOUNDATION TRUST |
| Locality | NORWICH |
| Post town | Norwich |
| Postcode | NR4 7UY |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH5 Norfolk |
| ITL 3 | TLH53 Breckland and South Norfolk |
| Local authority | South Norfolk |
| Electoral ward | Cringleford |
| Westminster constituency | South Norfolk |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | IMIMOBILE EUROPE LTD (HEALTHCARE COMMUNICATIONS |

## CPV Codes

### Divisions

- 75 - Administration, defence and social security services

### Codes

- 75122000 - Administrative healthcare services

## Release History

- 3 Mar 2021 at 16:17 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/468b68ce-decd-42d7-93c1-d0b7386e00d3

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/468b68ce-decd-42d7-93c1-d0b7386e00d3
  3rd March 2021 - Awarded contract notice on Contracts Finder

## Notice URLs

- http://www.nnuh.nhs.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-6deb3edf-a37c-4c5d-9ea5-a11c1238ee45. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-6deb3edf-a37c-4c5d-9ea5-a11c1238ee45.json.