---
title: "Support and Development for FCO Consular Hub Systems"
ocid: "ocds-b5fd17-6e034bfb-f7d9-4f09-bcfa-837c8d491c42"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-6e034bfb-f7d9-4f09-bcfa-837c8d491c42"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-6e034bfb-f7d9-4f09-bcfa-837c8d491c42.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-6e034bfb-f7d9-4f09-bcfa-837c8d491c42.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "FOREIGN & COMMONWEALTH OFFICE"
published: "2021-02-16"
---

# Support and Development for FCO Consular Hub Systems

Buyer: FOREIGN & COMMONWEALTH OFFICE  
Current stage: Award  
OCID: ocds-b5fd17-6e034bfb-f7d9-4f09-bcfa-837c8d491c42

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## Summary

The procurement process titled "Support and Development for FCO Consular Hub Systems" was conducted by the Foreign & Commonwealth Office, located in London, England. This project falls under the category of software development services and was awarded to Kainos Software Limited for a contract value of £1,014,174. The procurement method used was selective, specifically a call-off from a framework agreement. The tender period concluded on 15 January 2020, with the contract commencing on 2 March 2020 and running until 1 March 2022.

This opportunity can significantly contribute to business growth for firms specialising in software development and IT support services. SMEs that provide similar enhancements, technical support, or bespoke software solutions would be particularly well-suited to compete in such tenders. The experience gained from working with governmental technologies can also enhance a company’s credentials and visibility in the public sector.

## Notice

To provide support and development services to maintain 3 FCO systems: The Contact Hub, the Crisis Hub and the Post Hub, and work with Consular to develop enhancements to these systems. Call Off following competition through Digital Outcomes and Specialists 3: https://www.digitalmarketplace.service.gov.uk/digital-outcomes-and-specialists/opportunities/10974.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/4d0569cb-5f15-4b14-b72d-81daf792b0e0 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 16 Feb 2021 |
| Submission deadline | 15 Jan 2020 |
| Future notice date | Not specified |
| Award date | 28 Feb 2020 |
| Contract period | 2 Mar 2020 - 1 Mar 2022 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £1,014,174 |
| Lots value | Not specified |
| Awards value | £1,014,174 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | FOREIGN & COMMONWEALTH OFFICE |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1A 2AH |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | KAINOS SOFTWARE |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72262000 - Software development services
- 72610000 - Computer support services

## Release History

- 16 Feb 2021 at 13:29 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/4d0569cb-5f15-4b14-b72d-81daf792b0e0
- 20 Mar 2020 at 15:28 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/4d0569cb-5f15-4b14-b72d-81daf792b0e0

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/4d0569cb-5f15-4b14-b72d-81daf792b0e0
  16th February 2021 - Awarded contract notice on Contracts Finder

## Notice URLs

- https://www.digitalmarketplace.service.gov.uk/digital-outcomes-and-specialists/opportunities/10974

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-6e034bfb-f7d9-4f09-bcfa-837c8d491c42. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-6e034bfb-f7d9-4f09-bcfa-837c8d491c42.json.