---
title: "Enterprise Service Management System - RFI"
ocid: "ocds-b5fd17-6e1dc315-8565-4fa2-b502-0f37652c8683"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-6e1dc315-8565-4fa2-b502-0f37652c8683"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-6e1dc315-8565-4fa2-b502-0f37652c8683.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-6e1dc315-8565-4fa2-b502-0f37652c8683.json"
source: "Contracts Finder"
current_stage: "Planning"
buyer: "CORNWALL COUNCIL"
published: "2022-11-03"
---

# Enterprise Service Management System - RFI

Buyer: CORNWALL COUNCIL  
Current stage: Planning  
OCID: ocds-b5fd17-6e1dc315-8565-4fa2-b502-0f37652c8683

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-6e1dc315-8565-4fa2-b502-0f37652c8683.json)

## Summary

The Cornwall Council is conducting a soft market assessment for an Enterprise Service Management System. This procurement is in the planning stage and involves software packages and information systems. The engagement end date is set for 18th November 2022. The total contract value is £150,000 in GBP. Cornwall Council is the buying organisation, located in Truro, England.

This tender presents an opportunity for software and IT service providers interested in Enterprise Service Management Systems. Small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprise (VCSE) organisations are encouraged to participate. The tender is suited for businesses offering software solutions and services in the United Kingdom, with a preference for those experienced in transitioning to externally hosted SaaS platforms.

## Notice

Cornwall Council is conducting a soft market assessment to gain an understanding of Enterprise Service Management Systems currently available. At this stage Cornwall Council wish to explore at a high level what products are available on the market to compare functionality and costs The current solution is an on-premise system, however there is also a preference to move towards an externally hosted SaaS platform. It is intended that the responses supplied will enable the Council to develop a business proposal. Any such proposal would be subject to the development and approval of a business case, and, as such, this exercise implies no commercial commitment. This is not a formal tender document. Participation of this soft market assessment will not prejudice suppliers participating in any future procurement. If you are interested in this area of service provision and also helping with our assessment of the market, please complete the "Information Required" section on the Word document found on the Proactis Due North system below, along with any additional information you consider to be relevant and return this via the Due North system by 14:00 on Friday the 18th of November 2022 https://procontract.due-north.com DN641154 Enterprise Service Management System - RFI

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/604061ae-985a-4472-967c-c7e8400b7c4e |
| Notice type | Market Engagement Notice |
| Procurement type | Standard |
| Procurement category | Not specified |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | SME, VCSE |
| Awardee scale | Not specified |
| All stages | Planning |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 3 Nov 2022 |
| Submission deadline | Not specified |
| Future notice date | 18 Nov 2022 |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £150,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Planning |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | CORNWALL COUNCIL |
| Locality | TRURO |
| Post town | Truro |
| Postcode | TR1 3AY |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK3 Cornwall and Isles of Scilly |
| ITL 3 | TLK30 Cornwall and Isles of Scilly |
| Local authority | Cornwall |
| Electoral ward | Truro Boscawen & Redannick |
| Westminster constituency | Truro and Falmouth |
| Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 3 Nov 2022 at 13:56 - Planning - Market Engagement Notice - https://www.contractsfinder.service.gov.uk/Notice/604061ae-985a-4472-967c-c7e8400b7c4e

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/604061ae-985a-4472-967c-c7e8400b7c4e
  3rd November 2022 - Early engagement notice on Contracts Finder

## Notice URLs

- http://www.cornwall.gov.uk
- https://procontract.due-north.com

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-6e1dc315-8565-4fa2-b502-0f37652c8683. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-6e1dc315-8565-4fa2-b502-0f37652c8683.json.