---
title: "Maintenance of the AnswerLink Legrand Assisted Living Monitoring Platform"
ocid: "ocds-b5fd17-6e5f8afc-ab8e-4b83-8c65-88b79821d274"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-6e5f8afc-ab8e-4b83-8c65-88b79821d274"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-6e5f8afc-ab8e-4b83-8c65-88b79821d274.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-6e5f8afc-ab8e-4b83-8c65-88b79821d274.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "SANDWELL METROPOLITAN BOROUGH COUNCIL"
published: "2026-04-07"
---

# Maintenance of the AnswerLink Legrand Assisted Living Monitoring Platform

Buyer: SANDWELL METROPOLITAN BOROUGH COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-6e5f8afc-ab8e-4b83-8c65-88b79821d274

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-6e5f8afc-ab8e-4b83-8c65-88b79821d274)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-6e5f8afc-ab8e-4b83-8c65-88b79821d274.json)

## Summary

Sandwell Metropolitan Borough Council has completed a selective procurement process for the maintenance of the AnswerLink Legrand Assisted Living Monitoring Platform, classified under communications system maintenance services. This contract, valued at £207,674.21, covers the period from 1st April 2026 to 31st March 2030. Located in the West Midlands, United Kingdom, the procurement process was finalised with an award on 1st April 2026. The procurement was conducted as a call-off from a framework agreement, ensuring a streamlined and efficient selection of the supplier.

This tender offers a substantial opportunity for companies specialising in communications and software maintenance services, particularly those able to offer reliable support for assisted living platforms. Considering the nature of the contract, businesses that are SMEs would find this opportunity suited to their capabilities due to the contract's scale and focus on sector-specific expertise. The purchasing from a framework agreement suggests potential further opportunities arising from the established relationship with Sandwell Metropolitan Borough Council, offering future business growth avenues for quality service providers.

## Notice

Provision and Maintenance of assisted living platform - Answerlink

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/3a6abe25-0cc1-464e-b20d-03c7c5f31bc2 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Goods |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 7 Apr 2026 |
| Submission deadline | 12 Jan 2026 |
| Future notice date | Not specified |
| Award date | 31 Mar 2026 |
| Contract period | 31 Mar 2026 - 31 Mar 2030 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £207,674 |
| Lots value | Not specified |
| Awards value | £207,674 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SANDWELL METROPOLITAN BOROUGH COUNCIL |
| Locality | OLDBURY |
| Post town | Birmingham |
| Postcode | B69 3DE |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG3 West Midlands |
| ITL 3 | TLG37 Sandwell |
| Local authority | Sandwell |
| Electoral ward | Oldbury |
| Westminster constituency | West Bromwich |
| Delivery location | TLG West Midlands (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | LEGRAND ELECTRIC |

## CPV Codes

### Divisions

- 50 - Repair and maintenance services
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 50334400 - Communications system maintenance services
- 72267000 - Software maintenance and repair services

## Release History

- 7 Apr 2026 at 12:01 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/3a6abe25-0cc1-464e-b20d-03c7c5f31bc2

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/3a6abe25-0cc1-464e-b20d-03c7c5f31bc2
  7th April 2026 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-6e5f8afc-ab8e-4b83-8c65-88b79821d274. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-6e5f8afc-ab8e-4b83-8c65-88b79821d274.json.