---
title: "Dementia Advisor Service Contract"
ocid: "ocds-b5fd17-6e6bd8c7-37b7-488e-8e0d-fb467b0b10d6"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-6e6bd8c7-37b7-488e-8e0d-fb467b0b10d6"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-6e6bd8c7-37b7-488e-8e0d-fb467b0b10d6.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-6e6bd8c7-37b7-488e-8e0d-fb467b0b10d6.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DURHAM COUNTY COUNCIL"
published: "2022-02-04"
---

# Dementia Advisor Service Contract

Buyer: DURHAM COUNTY COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-6e6bd8c7-37b7-488e-8e0d-fb467b0b10d6

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## Summary

The Dementia Advisor Service Contract, valued at £1,470,000, is a public procurement opportunity issued by Durham County Council focusing on health and social work services. The contract aims to provide pre- and post-diagnosis support to individuals experiencing memory problems and dementia, along with assistance for their families and carers across County Durham. This tender follows an open procurement method, with the tender period concluding on 22nd December 2021, and the contract period scheduled from 1st April 2022 to 31st March 2025.

This contract presents significant opportunities for businesses, particularly those specialising in health and social services, consultancy, and support for dementia-related support and care. Small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) are encouraged to apply, making this an ideal chance for businesses in the care sector looking to expand their footprint within the public sector by providing impactful support services to vulnerable populations.

## Notice

This contract is for the Dementia Advisor Service. The Dementia Advisor (DA) Service will be required to offer pre and post diagnosis support, advice and information to people living with memory problems/dementia, their families, and carers across County Durham. Please download the tender documents for full details of requirements via the Procontract NEPO Portal WWW.nepo.org using Procontract Reference DN583299 For additional guidance on how to submit your response through the NEPO Portal, please visit the NEPO website training section at https://www.nepo.org/suppliers/learn to access the Navigating the Portal suite of videos. These also include useful information on how to manage your online ProContract account. If you have any problems accessing or uploading your documents via the system please contact the NEPO helpdesk as detailed below. The E-tendering System Support is provided by the NEPO portal administration organisation Proactis. Please use the method below that is appropriate to the issue that you are experiencing. * Proactis Supplier Support Helpdesk Ticketing System (http://proactis.kayako.com) - To be used by Suppliers for non-time critical issues i.e. password resets / account queries, finding information, accessing the tender, etc. * Email (ProContractSuppliers@proactis.com) - To be used in same way as ticketing system. Any emails to this address will auto-log a support ticket on Proactis Supplier Support Helpdesk * Emergency Contact (0330 005 0352) - To be used by Suppliers for critical support only i.e. document submission near tender deadline - this should be used by exception and not as a rule

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/ad7ba88e-d19e-4209-9b47-b30a2348df6f |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME, VCSE |
| Awardee scale | Large |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 4 Feb 2022 |
| Submission deadline | 22 Dec 2021 |
| Future notice date | Not specified |
| Award date | 4 Feb 2022 |
| Contract period | 31 Mar 2022 - 31 Mar 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £1,470,000 |
| Lots value | Not specified |
| Awards value | £1,470,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DURHAM COUNTY COUNCIL |
| Locality | DURHAM |
| Post town | Durham |
| Postcode | DH1 5UL |
| Country | England |
| ITL 1 | TLC North East (England) |
| ITL 2 | TLC4 Northumberland, Durham and Tyne & Wear |
| ITL 3 | TLC41 Durham |
| Local authority | County Durham |
| Electoral ward | Neville's Cross |
| Westminster constituency | City of Durham |
| Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | ALZHEIMERS SOCIETY |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85000000 - Health and social work services

## Release History

- 4 Feb 2022 at 13:17 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/ad7ba88e-d19e-4209-9b47-b30a2348df6f
- 22 Nov 2021 at 18:30 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/57456772-bc28-4813-bd22-64325c3cb5d1

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/ad7ba88e-d19e-4209-9b47-b30a2348df6f
  4th February 2022 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/57456772-bc28-4813-bd22-64325c3cb5d1
  22nd November 2021 - Opportunity notice on Contracts Finder

## Notice URLs

- http://proactis.kayako.com
- http://www.durham.gov.uk
- https://www.nepo.org/suppliers/learn

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-6e6bd8c7-37b7-488e-8e0d-fb467b0b10d6. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-6e6bd8c7-37b7-488e-8e0d-fb467b0b10d6.json.