--- title: "NHS 111 Services (Midlands) - Invitation to Tender (ITT)" ocid: "ocds-b5fd17-6eb61cf4-0329-4acd-8821-e65ffb41c2ad" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-6eb61cf4-0329-4acd-8821-e65ffb41c2ad" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-6eb61cf4-0329-4acd-8821-e65ffb41c2ad.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-6eb61cf4-0329-4acd-8821-e65ffb41c2ad.json" source: "Contracts Finder" current_stage: "Tender" buyer: "NHS BLACK COUNTRY INTEGRATED CARE BOARD" published: "2023-05-05" --- # NHS 111 Services (Midlands) - Invitation to Tender (ITT) Buyer: NHS BLACK COUNTRY INTEGRATED CARE BOARD Current stage: Tender OCID: ocds-b5fd17-6eb61cf4-0329-4acd-8821-e65ffb41c2ad [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-6eb61cf4-0329-4acd-8821-e65ffb41c2ad) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-6eb61cf4-0329-4acd-8821-e65ffb41c2ad.json) ## Summary The NHS Black Country Integrated Care Board and NHS Derby and Derbyshire Integrated Care Board are seeking providers for NHS 111 services in the Midlands region. The procurement process aims to ensure patients' timely access to appropriate healthcare services through telephone and online advice. The contract term is 5 years, extendable for up to 2 years, with a tender end date of 15th June 2023. This tender presents an opportunity for healthcare service providers to bid for NHS 111 services in the West and East Midlands regions. Businesses in the health services industry, especially those focusing on clinical assessment, patient referrals, primary care, and non-emergency services, are well-suited to compete. The buyer, the NHS Black Country Integrated Care Board, seeks to achieve national and regional healthcare quality measures and enhance patient experience through this procurement process. ## Notice NHS Black Country Integrated Care Board and NHS Derby and Derbyshire Integrated Care Board are undertaking a procurement process and are inviting suitably qualified and experienced providers to bid for NHS 111 services to cover the West and East Midlands regions (including Staffordshire and Stoke) on behalf of themselves and the following Integrated Care Boards: NHS Birmingham and Solihull ICB NHS Coventry and Warwickshire ICB NHS Herefordshire and Worcestershire ICB NHS Leicester, Leicestershire and Rutland ICB NHS Lincolnshire ICB NHS Northamptonshire ICB NHS Nottingham and Nottinghamshire ICB NHS Shropshire and Telford and Wrekin ICB NHS Staffordshire and Stoke-on-Trent ICB NHS111 aims to ensure patients with an urgent clinical need are assessed and referred to an appropriate service, in a timely manner, by providing health advice and onward referral over the telephone and online. The NHS111 service will deliver a safe and patient focused service that promotes quality and reduces health inequalities. Further objectives of the service will be to: * Achieve nationally and regionally mandated KPIs and quality measures. * Expedite patient access to appropriate end point services. * Deliver good patient experience by providing consistent, safe and efficient clinical assessment at first point of contact. * Provide onward referral to primary care and all non-emergency department (non-ED) pathways, including ICB commissioned services that can undertake remote triage and onward referral (such as local clinical assessment services (CAS). * Nurture a culture of self-help, education and self-management. * Ensure the Directory of Services (DoS) is maintained in partnership with local systems and used to facilitate timely and appropriate levels of care. * Ensure early identification of calls that would benefit from access to a clinical adviser. * Develop and maintain clear pathways of care which ensure safe and optimal transfer of patients' care where additional or specialist care is required. * Reduce the risk of harm to patients by ensuring patients are referred to the most appropriate service, at the earliest opportunity along the pathway. * Share real time data with health and social care partners to improve the patient journey, safety of staff, and the efficiency of NHS and Local Authority commissioned services. The contract term will be 5 years with the option to extend for up to a further 2 years. This Procurement has been advertised in accordance with the requirements of the Public Contracts Regulations 2015 (as amended) (the "Regulations") to the extent that the Regulations relate to services within the scope of Schedule 3 thereto (Social and Other Specific Services). The Commissioner and AGCSU are, therefore, bound only by those parts of the Regulations applying to Schedule 3 services. Additional information: To express interest and participate in the tender, please register and apply via Atamis e-sourcing portal https://health-family.force.com/s/Welcome. Look for 'Quote/tender C162784 - NHS 111 Services (Midlands) - Invitation to Tender. Should Tenderers have any queries, or having problems using the portal, they should contact Helpdesk at: Phone: 0800 9956035 E-mail: support-health@atamis.co.uk ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/a9ffe83f-3df9-4d1b-ac86-a304686c1ed4 | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Not Specified | | Procurement method details | Other - | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 5 May 2023 | | Submission deadline | 15 Jun 2023 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 31 Mar 2024 - 31 Mar 2031 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | NHS BLACK COUNTRY INTEGRATED CARE BOARD | | Locality | WOLVERHAMPTON | | Post town | Wolverhampton | | Postcode | WV1 1SH | | Country | England | | ITL 1 | TLG West Midlands (England) | | ITL 2 | TLG3 West Midlands | | ITL 3 | TLG39 Wolverhampton | | Local authority | Wolverhampton | | Electoral ward | St Peters | | Westminster constituency | Wolverhampton West | | Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) | ## CPV Codes ### Divisions - 85 - Health and social work services ### Codes - 85100000 - Health services ## Release History - 5 May 2023 at 14:14 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/a9ffe83f-3df9-4d1b-ac86-a304686c1ed4 ## Documents - https://www.contractsfinder.service.gov.uk/Notice/a9ffe83f-3df9-4d1b-ac86-a304686c1ed4 5th May 2023 - Opportunity notice on Contracts Finder ## Notice URLs - https://health-family.force.com/s/Welcome ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-6eb61cf4-0329-4acd-8821-e65ffb41c2ad. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-6eb61cf4-0329-4acd-8821-e65ffb41c2ad.json.