---
title: "MHRA Customer & Stakeholder Insights Research (DPS CCS RM6126) 2025"
ocid: "ocds-b5fd17-6ec1abf8-41cc-479e-8594-838d245a2b98"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-6ec1abf8-41cc-479e-8594-838d245a2b98"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-6ec1abf8-41cc-479e-8594-838d245a2b98.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-6ec1abf8-41cc-479e-8594-838d245a2b98.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "MEDICINES AND HEALTHCARE PRODUCTS REGULATORY AGENCY"
published: "2025-04-08"
---

# MHRA Customer & Stakeholder Insights Research (DPS CCS RM6126) 2025

Buyer: MEDICINES AND HEALTHCARE PRODUCTS REGULATORY AGENCY  
Current stage: Award  
OCID: ocds-b5fd17-6ec1abf8-41cc-479e-8594-838d245a2b98

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## Summary

The Medicines and Healthcare products Regulatory Agency (MHRA) based in London, United Kingdom, completed a public procurement process titled "MHRA Customer & Stakeholder Insights Research (DPS CCS RM6126) 2025". This procurement, classified under 'Social research services' (CPV code 79315000), involved a call-off from a framework agreement using a selective procurement method. The contract value is GBP 1,200,000 and the contract period is from 7 April 2025 to 6 April 2029. This tender, overseen by Alison Finn from MHRA, was in the award stage as of 8 April 2025, following the end of the tender period on 13 March 2025.

This tender presents significant opportunities for businesses specialising in social research services, particularly those capable of managing and delivering diverse research projects to provide robust customer and stakeholder insights. Established SMEs like Woodnewton, already awarded the contract, exemplify the type of businesses well-suited for such initiatives. Companies capable of offering comprehensive research methodologies and actionable insights stand to benefit from these types of public procurement contracts, potentially leading to substantial business growth and enhanced industry reputation.

## Notice

To manage and deliver a range of research projects using a range of research methods to provide the Buyer with robust and actionable customer and stakeholder insights.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/819d0605-828c-4943-92bf-29984ba7a46c |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 8 Apr 2025 |
| Submission deadline | 13 Mar 2025 |
| Future notice date | Not specified |
| Award date | 5 Apr 2025 |
| Contract period | 6 Apr 2025 - 6 Apr 2029 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £1,200,000 |
| Lots value | Not specified |
| Awards value | £1,200,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | MEDICINES AND HEALTHCARE PRODUCTS REGULATORY AGENCY |
| Locality | LONDON |
| Post town | East London |
| Postcode | E14 4PU |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI42 Tower Hamlets |
| Local authority | Tower Hamlets |
| Electoral ward | Canary Wharf |
| Westminster constituency | Poplar and Limehouse |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | WOODNEWTON |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79315000 - Social research services

## Release History

- 8 Apr 2025 at 10:26 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/819d0605-828c-4943-92bf-29984ba7a46c

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/819d0605-828c-4943-92bf-29984ba7a46c
  8th April 2025 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/41a2c25b-2f6d-49ba-9d6a-de599fee12f1
  C338718_RM6126-Order-Form_MHRA_Woodnewton_Customer-Insights_2025_REDACTED

## Provenance

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