---
title: "FRAMEWORK FOR THE PROVISION OF KEYHOLDING, EMERGENCY RESPONSE AND PROPERTY ACCESS SERVICES"
ocid: "ocds-b5fd17-6ecd49f5-a0af-4653-80a8-a99b7f3f880e"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-6ecd49f5-a0af-4653-80a8-a99b7f3f880e"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-6ecd49f5-a0af-4653-80a8-a99b7f3f880e.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-6ecd49f5-a0af-4653-80a8-a99b7f3f880e.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "GATESHEAD COUNCIL"
published: "2019-05-09"
---

# FRAMEWORK FOR THE PROVISION OF KEYHOLDING, EMERGENCY RESPONSE AND PROPERTY ACCESS SERVICES

Buyer: GATESHEAD COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-6ecd49f5-a0af-4653-80a8-a99b7f3f880e

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## Summary

Gateshead Council is seeking qualified contractors for the "Framework for the Provision of Keyholding, Emergency Response and Property Access Services". This procurement falls under the public security services category and is situated in the North East region of England. The contract, valued at £1,000,000, is currently in the Award stage, with an active contract period commencing on 29 April 2019 and ending on 28 April 2021. The tender period concluded on 25 March 2019, and additional details can be sourced via the NEPO Portal using reference DN393681.

This contract presents significant opportunities for businesses specialising in emergency response and keyholding services, particularly small and medium-sized enterprises (SMEs) and voluntary community social enterprises (VCSEs). Businesses that can ensure rapid response times and reliability during evenings and weekends will have a competitive advantage. Engaging in this procurement can enhance a company's portfolio, build crucial partnerships, and support growth in the regional facilities management sector.

## Notice

The Council is looking to appoint a suitably qualified and experienced Contractor to deliver keyholding, emergency response and property access in support of its existing arrangements for Facilities Management. Requests for work will come direct from the service for property access requests or the alarmed receiving centre for emergency response requests. No minimum quantities of work are guaranteed by the Council. Emergency Response Services will be required from 18:00 - 06:00 Monday to Friday and 24 hours Saturdays, Sundays and bank holidays, additional requests may be made to cover school holidays and sickness. Times for opening and closing of buildings will be given with Requests for Service. This Contract involves a service category under Schedule 3 of the Public Contracts Regulations 2015 and is therefore subject to the Light Touch procurement regime set out at Chapter 3 of the Public Contracts Regulations 2015. This Contract is not subject to the full application of the Public Contracts Regulations 2015. Additional information: Tender documents are available via the Council's e-tendering system, the NEPO Portal (www.NEPO.org), by searching for reference DN393681.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/4147cfd6-df9d-431e-b029-863d6fa53d88 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Other - Open (OJEU) Light Touch |
| Tender suitability | SME, VCSE |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 9 May 2019 |
| Submission deadline | 25 Mar 2019 |
| Future notice date | Not specified |
| Award date | 14 Apr 2019 |
| Contract period | 28 Apr 2019 - 28 Apr 2021 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £1,000,000 |
| Lots value | Not specified |
| Awards value | £500,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | GATESHEAD COUNCIL |
| Locality | GATESHEAD |
| Post town | Newcastle upon Tyne |
| Postcode | NE8 1HH |
| Country | England |
| ITL 1 | TLC North East (England) |
| ITL 2 | TLC4 Northumberland, Durham and Tyne & Wear |
| ITL 3 | TLC43 Tyneside |
| Local authority | Gateshead |
| Electoral ward | Bridges |
| Westminster constituency | Gateshead Central and Whickham |
| Delivery location | TLC North East (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | MANPOWER DIRECT |

## CPV Codes

### Divisions

- 75 - Administration, defence and social security services

### Codes

- 75241000 - Public security services

## Release History

- 9 May 2019 at 15:36 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/4147cfd6-df9d-431e-b029-863d6fa53d88
- 4 Mar 2019 at 16:35 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/00753ece-fe50-4a22-a66a-3c13769a302f

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/4147cfd6-df9d-431e-b029-863d6fa53d88
  9th May 2019 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/00753ece-fe50-4a22-a66a-3c13769a302f
  4th March 2019 - Opportunity notice on Contracts Finder

## Notice URLs

- http://www.nepo.org

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-6ecd49f5-a0af-4653-80a8-a99b7f3f880e. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-6ecd49f5-a0af-4653-80a8-a99b7f3f880e.json.