---
title: "License Annual Maintenance & Support 1 yr"
ocid: "ocds-b5fd17-6f1dd949-a0ba-4b0d-b92c-67a605a37113"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-6f1dd949-a0ba-4b0d-b92c-67a605a37113"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-6f1dd949-a0ba-4b0d-b92c-67a605a37113.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-6f1dd949-a0ba-4b0d-b92c-67a605a37113.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "UK HEALTH SECURITY AGENCY"
published: "2024-01-04"
---

# License Annual Maintenance & Support 1 yr

Buyer: UK HEALTH SECURITY AGENCY  
Current stage: Award  
OCID: ocds-b5fd17-6f1dd949-a0ba-4b0d-b92c-67a605a37113

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## Summary

The UK Health Security Agency has awarded a contract for the provision of Annual Maintenance & Support services to PHOENIX SOFTWARE LTD. The procurement method used was selective, with a call-off from a framework agreement. The contract value is £72,733.25 in GBP. The contract period is from 8th December 2023 to 16th September 2024.

This tender for software support services presents business growth opportunities for companies specialising in IT services and software support. Businesses with experience in providing annual maintenance and support services, particularly in the area of software support, would be well-suited to compete for this tender. The contract was awarded on 11th December 2023, with a contract start date of 8th December 2023.

## Notice

Provision of Annual Maintenance & Support

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/f3b3dd3c-7682-4308-b984-7b1923aee564 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 4 Jan 2024 |
| Submission deadline | 7 Dec 2023 |
| Future notice date | Not specified |
| Award date | 11 Dec 2023 |
| Contract period | 8 Dec 2023 - 16 Sep 2024 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £72,733 |
| Lots value | Not specified |
| Awards value | £72,733 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | UK HEALTH SECURITY AGENCY |
| Locality | LONDON |
| Post town | East London |
| Postcode | E14 4PU |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI42 Tower Hamlets |
| Local authority | Tower Hamlets |
| Electoral ward | Canary Wharf |
| Westminster constituency | Poplar and Limehouse |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | PHOENIX SOFTWARE |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72261000 - Software support services

## Release History

- 4 Jan 2024 at 11:24 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/f3b3dd3c-7682-4308-b984-7b1923aee564

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/f3b3dd3c-7682-4308-b984-7b1923aee564
  4th January 2024 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/f20cb321-777f-4fca-b2ee-e3c5368eeae6
  RM1557.13-G-Cloud-13-Call-Off-Contract-v6.docx Licence Annual Maintenance Support v1.1_Redacted

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-6f1dd949-a0ba-4b0d-b92c-67a605a37113. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-6f1dd949-a0ba-4b0d-b92c-67a605a37113.json.