--- title: "Mental Health and Vulnerability Support in Humberside" ocid: "ocds-b5fd17-6f339c5d-2976-4208-93a8-70dff6030fd0" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-6f339c5d-2976-4208-93a8-70dff6030fd0" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-6f339c5d-2976-4208-93a8-70dff6030fd0.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-6f339c5d-2976-4208-93a8-70dff6030fd0.json" source: "Contracts Finder" current_stage: "Tender" buyer: "YORKSHIRE AND HUMBER POLICE PROCUREMENT (Y&HPP)" published: "2019-11-10" --- # Mental Health and Vulnerability Support in Humberside Buyer: YORKSHIRE AND HUMBER POLICE PROCUREMENT (Y&HPP) Current stage: Tender OCID: ocds-b5fd17-6f339c5d-2976-4208-93a8-70dff6030fd0 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-6f339c5d-2976-4208-93a8-70dff6030fd0) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-6f339c5d-2976-4208-93a8-70dff6030fd0.json) ## Summary The Yorkshire and Humber Police Procurement (Y&HPP) is seeking tenders for a project titled "Mental Health and Vulnerability Support in Humberside". This contract aims to establish a telephone service providing mental health support within the Humberside Force Control Room for 10 hours a day, seven days a week. The tender process is currently in the active stage, and proposals must be submitted by 9 December 2019. The contract is expected to commence on 2 March 2020 and will run until 1 March 2023. This procurement falls under the health and social work services category, with an open procurement method allowing all qualified suppliers to submit bids. This tender presents a growth opportunity for businesses specialising in mental health services, social work, and related support systems. Companies that can demonstrate experience in delivering mental health crisis support or have previously operated within emergency services contexts would be particularly well-suited to compete. Additionally, small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) are encouraged to participate, aligning with the contract's suitability criteria, which promotes diverse and innovative service provision. ## Notice This contract will provide a Mental Health and Vulnerability Support Telephone Service in the Humberside Force Control Room for 10 hours a day, seven days of the week, through Support Workers who are experienced in dealing with callers suffering a mental health crisis or require support due to a mental health vulnerability. Initial calls into the Force Control Room will be taken by Humberside Police staff who will refer where necessary to the Mental Health Support Worker. When dealing with calls the Support Worker will gather information on the nature of the issues, questioning appropriately to elicit information and will offer guidance and support to those in crisis. Working from the Force Control Room, Support Workers will manage calls from vulnerable people, their friends and relatives, other agencies and emergency services and provide advice and guidance to them and the police on how best to respond to their immediate needs. The contract is designed to ensure callers receive immediate support from experienced staff and are supported by the right agency at the earliest possible opportunity. ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/4a05a1de-b4e5-4d01-8b51-db81d7332550 | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure | | Tender suitability | SME, VCSE | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 10 Nov 2019 | | Submission deadline | 9 Dec 2019 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 2 Mar 2020 - 1 Mar 2023 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | YORKSHIRE AND HUMBER POLICE PROCUREMENT (Y&HPP) | | Locality | HULL | | Post town | Hull | | Postcode | HU16 5SN | | Country | England | | ITL 1 | TLE Yorkshire and The Humber | | ITL 2 | TLE1 East Yorkshire and Northern Lincolnshire | | ITL 3 | TLE12 East Riding of Yorkshire | | Local authority | East Riding of Yorkshire | | Electoral ward | Cottingham North | | Westminster constituency | Kingston upon Hull North and Cottingham | | Delivery location | TLE Yorkshire and The Humber | ## CPV Codes ### Divisions - 85 - Health and social work services ### Codes - 85000000 - Health and social work services - 85100000 - Health services ## Release History - 10 Nov 2019 at 17:31 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/4a05a1de-b4e5-4d01-8b51-db81d7332550 ## Documents - https://www.contractsfinder.service.gov.uk/Notice/4a05a1de-b4e5-4d01-8b51-db81d7332550 10th November 2019 - Opportunity notice on Contracts Finder - https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=30815&B=BLUELIGHT Additional data - https://uk.eu-supply.com/ctm/Company/CompanyInformation/Index/36335 User / Company ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-6f339c5d-2976-4208-93a8-70dff6030fd0. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-6f339c5d-2976-4208-93a8-70dff6030fd0.json.