---
title: "Contract Award - FOR TRANSPARENCY ONLY"
ocid: "ocds-b5fd17-6f443998-3ff3-4d45-87ee-6bc45fbee067"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-6f443998-3ff3-4d45-87ee-6bc45fbee067"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-6f443998-3ff3-4d45-87ee-6bc45fbee067.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-6f443998-3ff3-4d45-87ee-6bc45fbee067.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "MINISTRY OF JUSTICE."
published: "2017-09-27"
---

# Contract Award - FOR TRANSPARENCY ONLY

Buyer: MINISTRY OF JUSTICE.  
Current stage: Award  
OCID: ocds-b5fd17-6f443998-3ff3-4d45-87ee-6bc45fbee067

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-6f443998-3ff3-4d45-87ee-6bc45fbee067)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-6f443998-3ff3-4d45-87ee-6bc45fbee067.json)

## Summary

The procurement process involves the Ministry of Justice, which awarded a contract titled "Contract Award - FOR TRANSPARENCY ONLY" for services in the call centre industry. This contract, awarded to Voicenet Solutions Ltd (trading as 8 x 8 Solutions), has a total value of £1,485,224 and was initiated on 19th June 2017, with a contract period extending until 18th September 2019. The initial tender period concluded on 16th June 2017, and the award notice was published on 27th September 2017.

This tender provides valuable opportunities for businesses looking to expand within the call centre services sector. Companies with capabilities in providing telecommunication services or customer support, particularly those classified as small and medium enterprises (SMEs), would benefit from engaging in similar procurement processes. This contract illustrates the government's commitment to transparency while showcasing a successful collaboration that paves the way for future opportunities in the public sector.

## Notice

This contract has already been placed and the purpose of this notice is to issue documents for transparency.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/6135d69a-7881-4a48-8535-5963b48bd5fb |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Other - |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 27 Sep 2017 |
| Submission deadline | 16 Jun 2017 |
| Future notice date | Not specified |
| Award date | 18 Jun 2017 |
| Contract period | 18 Jun 2017 - 18 Sep 2019 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £1,485,224 |
| Lots value | Not specified |
| Awards value | £1,031,840 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | MINISTRY OF JUSTICE. |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1H 9AJ |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | VOICENET SOLUTIONS LTD (T/A 8 X 8 SOLUTIONS |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79512000 - Call centre

## Release History

- 27 Sep 2017 at 13:14 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/6135d69a-7881-4a48-8535-5963b48bd5fb

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/6135d69a-7881-4a48-8535-5963b48bd5fb
  27th September 2017 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-6f443998-3ff3-4d45-87ee-6bc45fbee067. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-6f443998-3ff3-4d45-87ee-6bc45fbee067.json.