---
title: "Housing Mediation & Conflict/Complaints Resolution Service"
ocid: "ocds-b5fd17-6f9194ad-a757-4afe-8391-58651ea98e21"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-6f9194ad-a757-4afe-8391-58651ea98e21"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-6f9194ad-a757-4afe-8391-58651ea98e21.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-6f9194ad-a757-4afe-8391-58651ea98e21.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "CITY OF LONDON CORPORATION"
published: "2020-02-03"
---

# Housing Mediation & Conflict/Complaints Resolution Service

Buyer: CITY OF LONDON CORPORATION  
Current stage: Tender  
OCID: ocds-b5fd17-6f9194ad-a757-4afe-8391-58651ea98e21

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## Summary

The City of London Corporation is inviting quotations for the "Housing Mediation & Conflict/Complaints Resolution Service," aimed at providing mediation and conflict resolution within the City’s thirteen social housing estates. This procurement falls under the services category, specifically housing services, and is currently in the active tender stage. The tender period concludes on 14th February 2020, and the contract is expected to begin on 1st April 2020, lasting for two years, with the possibility of a one-year extension. The total estimated value of the contract is £60,000, to be conducted under an open procedure.

This tender presents significant opportunities for businesses specialising in mediation, conflict resolution, or social services. Small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) would be particularly well-suited to compete, given their experience and understanding of community-oriented solutions. Successful bidders can enhance their profiles and potentially secure more contracts within the public sector, contributing to sustained business growth in the field of housing services.

## Notice

The City invites Quotations for the provision of HOUSING MEDIATION & CONFLICT/COMPLAINTS RESOLUTION SERVICE. The Community & Children's Services Department of the City of London wishes to commission an organisation experienced in mediation and conflict/complaints resolution to work with the Housing Division on the City's thirteen social housing estates. The duration of the contract is two (2) years, subject to the right of the City (at its sole discretion) to exercise its right to extend the Contract by up to one year. The maximum length of the contract is therefore three (3) years. Bidders must complete and return their tender using the capitalEsourcing portal (www.capitalesourcing.com).

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/bab53eeb-1e69-41b0-a959-fa87373271cf |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure (below threshold) |
| Tender suitability | SME, VCSE |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 3 Feb 2020 |
| Submission deadline | 14 Feb 2020 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 31 Mar 2020 - 31 Mar 2022 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £60,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | CITY OF LONDON CORPORATION |
| Locality | LONDON |
| Post town | Central London |
| Postcode | EC2P 2EJ |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI43 Haringey and Islington |
| Local authority | Islington |
| Electoral ward | Clerkenwell |
| Westminster constituency | Islington South and Finsbury |
| Delivery location | TLI London |

## CPV Codes

### Divisions

- 70 - Real estate services

### Codes

- 70333000 - Housing services

## Release History

- 3 Feb 2020 at 09:48 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/bab53eeb-1e69-41b0-a959-fa87373271cf

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/bab53eeb-1e69-41b0-a959-fa87373271cf
  3rd February 2020 - Opportunity notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-6f9194ad-a757-4afe-8391-58651ea98e21. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-6f9194ad-a757-4afe-8391-58651ea98e21.json.