---
title: "Ongoing support for www.nibsc.org (NIBCS Website) 2019/21"
ocid: "ocds-b5fd17-6f92ad19-1d04-468e-8b1d-e180b0c19645"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-6f92ad19-1d04-468e-8b1d-e180b0c19645"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-6f92ad19-1d04-468e-8b1d-e180b0c19645.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-6f92ad19-1d04-468e-8b1d-e180b0c19645.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "MEDICINES AND HEALTHCARE PRODUCTS REGULATORY AGENCY"
published: "2019-01-31"
---

# Ongoing support for www.nibsc.org (NIBCS Website) 2019/21

Buyer: MEDICINES AND HEALTHCARE PRODUCTS REGULATORY AGENCY  
Current stage: Award  
OCID: ocds-b5fd17-6f92ad19-1d04-468e-8b1d-e180b0c19645

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## Summary

The Medicines and Healthcare Products Regulatory Agency is seeking ongoing support for the NIBSC website with a contract titled "Ongoing support for www.nibsc.org (NIBCS Website) 2019/21". This procurement falls under the software package and information systems category and is located in London, United Kingdom. The process is in the 'Award' stage, with the contract valued at £84,000. The contract period commences on 1st February 2019 and will run until 31st January 2021. The tender was awarded to Greenwood Campbell Ltd following a selective procurement method, as part of a call-off from a framework agreement. The tender period closed on 30th January 2019.

This tender presents an excellent opportunity for businesses specialised in software development and website management. Companies that can provide helpdesk services, technical support, and ongoing maintenance for complex web systems are particularly well-suited to compete. The requirement for experience with content management systems and the ability to deliver minor development tasks means that SMEs with relevant expertise or larger firms looking to partner could benefit from this project, thereby aiding in their growth and portfolio expansion.

## Notice

Establishing a helpdesk service (telephone, email and web-based to log tickets), acquiring and maintaining appropriate technical capacity and working knowledge of the website. Provide support to, and be responsible for legacy and new functionality deployed on the following systems; o Staging / Live CMS configuration o Dev / Test CMS configuration o CMS user / member accounts o Outline of custom functionality within the NIBSC website including (but not limited to) the CT LIMS (eProtocol functionality), Standards Processing Division and Centre for AIDS Reagents: o - Website Catalogue and shopping basket functionality o - New account registration process o - MRP Scheduled Tasks (Transferring information from website to MRP) o - eProtocols o - Data import scheduled tasks o - Result Reporting System (RRS) o - Incident and Query Logging and triage of issues * Provide 12 days development time for minor development including: o Minor changes within the RRS (Graham Prescott can provide details) o Minor changes to SPD/Sales website as new products come online; * Minor content refresh of websites. * Minor design changes to websites design

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/2455489e-ee37-4bc5-9911-a36e77d3bc77 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Goods |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 31 Jan 2019 |
| Submission deadline | 30 Jan 2019 |
| Future notice date | Not specified |
| Award date | 30 Jan 2019 |
| Contract period | 1 Feb 2019 - 31 Jan 2021 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £84,000 |
| Lots value | Not specified |
| Awards value | £84,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | MEDICINES AND HEALTHCARE PRODUCTS REGULATORY AGENCY |
| Locality | LONDON |
| Post town | East London |
| Postcode | E14 4PU |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI42 Tower Hamlets |
| Local authority | Tower Hamlets |
| Electoral ward | Canary Wharf |
| Westminster constituency | Poplar and Limehouse |
| Delivery location | TLI London |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | GREENWOOD CAMPBELL |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 31 Jan 2019 at 08:59 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/2455489e-ee37-4bc5-9911-a36e77d3bc77

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/2455489e-ee37-4bc5-9911-a36e77d3bc77
  31st January 2019 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-6f92ad19-1d04-468e-8b1d-e180b0c19645. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-6f92ad19-1d04-468e-8b1d-e180b0c19645.json.