---
title: "DDaT25432 - CRM Grant Management Implementation Service"
ocid: "ocds-b5fd17-6ff72675-e627-4f2d-bea1-175187219865"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-6ff72675-e627-4f2d-bea1-175187219865"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-6ff72675-e627-4f2d-bea1-175187219865.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-6ff72675-e627-4f2d-bea1-175187219865.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "UK SHARED BUSINESS SERVICES LIMITED"
published: "2026-05-07"
---

# DDaT25432 - CRM Grant Management Implementation Service

Buyer: UK SHARED BUSINESS SERVICES LIMITED  
Current stage: Award  
OCID: ocds-b5fd17-6ff72675-e627-4f2d-bea1-175187219865

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-6ff72675-e627-4f2d-bea1-175187219865)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-6ff72675-e627-4f2d-bea1-175187219865.json)

## Summary

The public procurement process in question pertains to the "DDaT25432 - CRM Grant Management Implementation Service" contracted by UK Research and Innovation (UKRI) through UK Shared Business Services Limited, based in Swindon, England. The industry category is IT services, including consulting, software development, Internet, and support, classified under CPV code 72000000. This process has progressed to the award stage, with the status marked as complete. The contract, initially set to end on 31st March 2026, was extended twice with a final end date of 31st July 2026, although the value remains at £119,700 GBP. This procurement was conducted as a call-off from the G Cloud 14 framework, reflecting a selective procurement method. The delivery location is associated with postal code SN2 1FL.

This tender represents a valuable opportunity for businesses in the IT services sector seeking to expand via public sector contracts. Small and medium enterprises (SMEs) are particularly well-suited to compete, given the procurement's emphasis on suitability for SMEs, although it is not targeted at voluntary, community, and social enterprises (VCSEs). Businesses capable of delivering CRM systems and related IT solutions stand to benefit from engaging with government frameworks like G Cloud, which streamline the procurement process and present further possibilities for securing consistent, high-profile contracts with public entities. The winning bidder, Hyphen8 (trading name of Hyphenate Ltd), exemplifies how nimble SMEs can effectively leverage these opportunities.

## Notice

***Please note this is an award notice, not a call for competition*** UK Research and Innovation (UKRI) had a requirement for the supply of a CRM Grant Management Implementation Service. This Call Off contract has been sourced via a longlist shortlist exercise on the G Cloud 14 framework (RM1557.14) ***Variation 001 has been conducted evoke the optional time only extension included in the original contract, extending the end date from 31/03/2026 to 12/06/2026. As this is a time only extension, the total Call Off Contract value shall remain unchanged. *** ***Variation 002 has been conducted to evoke a time only extension, extending the end date from 12/06/2026 to 31/07/2026. As this is a time only extension, the total Call Off Contract value shall remain unchanged. ***

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/f2d15fa2-bc0f-440f-bace-28942480b250 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Goods |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 7 May 2026 |
| Submission deadline | 27 Oct 2025 |
| Future notice date | Not specified |
| Award date | 28 Oct 2025 |
| Contract period | 3 Nov 2025 - 31 Jul 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £119,700 |
| Lots value | Not specified |
| Awards value | £119,700 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | UK SHARED BUSINESS SERVICES LIMITED |
| Locality | SWINDON |
| Post town | Swindon |
| Postcode | SN2 1FF |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK7 Gloucestershire and Wiltshire |
| ITL 3 | TLK71 Swindon |
| Local authority | Swindon |
| Electoral ward | Rodbourne Cheney |
| Westminster constituency | Swindon North |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | HYPHEN8 (TRADING NAME OF HYPHENATE |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 7 May 2026 at 12:29 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/f2d15fa2-bc0f-440f-bace-28942480b250
- 13 Nov 2025 at 10:24 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/f2d15fa2-bc0f-440f-bace-28942480b250

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/f2d15fa2-bc0f-440f-bace-28942480b250
  7th May 2026 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-6ff72675-e627-4f2d-bea1-175187219865. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-6ff72675-e627-4f2d-bea1-175187219865.json.