---
title: "Google Marketplace Applications - CRM Software"
ocid: "ocds-b5fd17-6ff73251-913f-46ec-9385-77d6b4c9bb23"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-6ff73251-913f-46ec-9385-77d6b4c9bb23"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-6ff73251-913f-46ec-9385-77d6b4c9bb23.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-6ff73251-913f-46ec-9385-77d6b4c9bb23.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DEPARTMENT FOR DIGITAL, CULTURE, MEDIA & SPORT"
published: "2020-08-28"
---

# Google Marketplace Applications - CRM Software

Buyer: DEPARTMENT FOR DIGITAL, CULTURE, MEDIA & SPORT  
Current stage: Award  
OCID: ocds-b5fd17-6ff73251-913f-46ec-9385-77d6b4c9bb23

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-6ff73251-913f-46ec-9385-77d6b4c9bb23)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-6ff73251-913f-46ec-9385-77d6b4c9bb23.json)

## Summary

The procurement process involves the Department for Digital, Culture, Media & Sport (DCMS) seeking cloud-based CRM software under the title "Google Marketplace Applications - CRM Software." This initiative aims to enhance cross-departmental engagement and communications, contributing to the transformation of the UK's digital infrastructure. The procurement falls within the software package and information systems category, with a total contract value of £46,666. The contract was awarded on 15 April 2020, with the implementation period beginning on 4 May 2020 and concluding on 29 April 2021. The procurement method employed was selective, specifically a call-off from a framework agreement.

This tender presents an opportunity for businesses specialising in software development and IT services, particularly those offering CRM solutions. Small and medium-sized enterprises (SMEs) are encouraged to participate as they may be well-positioned to provide tailored services that meet the project's objectives. Given the growing emphasis on digital transformation within the public sector, companies focused on innovation and stakeholder engagement will find significant potential for growth through this contract.

## Notice

BDUK requires cloud-based CRM software to monitor cross-departmental engagement and improve stakeholder engagement and communication. This forms part of the key objectives of BDUK in transforming the UK's digital infrastructure.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/df7bea9a-9053-4393-9a1b-1a97d36b41f4 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 28 Aug 2020 |
| Submission deadline | 14 Apr 2020 |
| Future notice date | Not specified |
| Award date | 14 Apr 2020 |
| Contract period | 3 May 2020 - 29 Apr 2021 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £46,666 |
| Lots value | Not specified |
| Awards value | £46,666 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DEPARTMENT FOR DIGITAL, CULTURE, MEDIA & SPORT |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1A 2BQ |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CLOUD TECHNOLOGY SOLUTIONS |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 28 Aug 2020 at 14:30 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/df7bea9a-9053-4393-9a1b-1a97d36b41f4

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/df7bea9a-9053-4393-9a1b-1a97d36b41f4
  28th August 2020 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-6ff73251-913f-46ec-9385-77d6b4c9bb23. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-6ff73251-913f-46ec-9385-77d6b4c9bb23.json.