---
title: "(NU/1377) Supply of a Social Media Management Tool"
ocid: "ocds-b5fd17-703530ca-1a6e-4123-8ffb-6862b8e4beb9"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-703530ca-1a6e-4123-8ffb-6862b8e4beb9"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-703530ca-1a6e-4123-8ffb-6862b8e4beb9.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-703530ca-1a6e-4123-8ffb-6862b8e4beb9.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "NEWCASTLE UNIVERSITY"
published: "2018-08-06"
---

# (NU/1377) Supply of a Social Media Management Tool

Buyer: NEWCASTLE UNIVERSITY  
Current stage: Award  
OCID: ocds-b5fd17-703530ca-1a6e-4123-8ffb-6862b8e4beb9

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## Summary

The procurement process involves Newcastle University, which is seeking proposals for a "Supply of a Social Media Management Tool" aimed at enhancing its digital marketing efforts. This open procedure is currently in the Award stage, having completed the tendering phase. The contract, valued at £70,000, commenced on 6th July 2018 and will run for an initial 12 months with an option to extend for another year. The relevant delivery location for this opportunity is in the North East region of the United Kingdom, and it falls under the software package and information systems category (CPV code 48000000).

This tender represents a significant opportunity for businesses specialising in social media management software, particularly those offering off-the-shelf solutions. Companies that can provide agile and flexible software capable of content scheduling and community management are well-positioned to compete. The contract's value and Newcastle University's focus on enhancing student engagement and reputation management highlight the potential for growth and collaboration within the higher education sector.

## Notice

Newcastle University's Digital Marketing Team and other departments across the University use social media as a core communications channel to support student recruitment, student engagement, reputation management, crisis management and enquiry management. We are looking to procure a software solution to help teams run our social profiles through content scheduling, conversation monitoring and community management. The key objective of this project is to ensure we can be agile in our use of social media, providing key audiences with a range of content through paid and organic channels while also providing an exceptional enquiry service. We would also like to ensure the chosen system is value for money while providing the most flexibility in this fast moving and key growth area for the university. We are only inviting proposals from suppliers with an existing, off-the-shelf social media management tool solution, deployed in a similar live customer environment. This is only for an initial 12 month contract with an option to extend for a further 12 months.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/38bde422-849b-4d33-8eb8-975998e03fe5 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 6 Aug 2018 |
| Submission deadline | 17 May 2018 |
| Future notice date | Not specified |
| Award date | 21 Jun 2018 |
| Contract period | 5 Jul 2018 - 5 Jul 2019 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £26,807 |
| Lots value | Not specified |
| Awards value | £70,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NEWCASTLE UNIVERSITY |
| Locality | NEWCASTLE |
| Post town | Newcastle upon Tyne |
| Postcode | NE1 7RU |
| Country | England |
| ITL 1 | TLC North East (England) |
| ITL 2 | TLC4 Northumberland, Durham and Tyne & Wear |
| ITL 3 | TLC43 Tyneside |
| Local authority | Newcastle upon Tyne |
| Electoral ward | Monument |
| Westminster constituency | Newcastle upon Tyne Central and West |
| Delivery location | TLC North East (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | SPROUT SOCIAL |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 6 Aug 2018 at 15:53 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/38bde422-849b-4d33-8eb8-975998e03fe5

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/38bde422-849b-4d33-8eb8-975998e03fe5
  6th August 2018 - Awarded contract notice on Contracts Finder
- https://procontract.due-north.com/Advert?advertId=2cf10b46-3349-e811-80eb-005056b64545
  Advert

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-703530ca-1a6e-4123-8ffb-6862b8e4beb9. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-703530ca-1a6e-4123-8ffb-6862b8e4beb9.json.